Deco BE85 super unstable

Deco BE85 super unstable

Deco BE85 super unstable
Deco BE85 super unstable
a week ago
Model: Deco BE85  
Hardware Version: V1
Firmware Version: 1.0.18

I have 1 Deco BE65 (upstairs) and 2 Deco BE85 downstairs (large house). My internet regularly stops working and I've to go to Network optimization to fix wifi bands. IOT (mostly Goodle nest devices) constanty disconnect or take a minute to respond to voice commands or they just say network not available.

 

My return window has closed so I can't send them back but thinking of selling them, even with a loss as it's the biggest piece of garbage I ever bought. Really people do not buy any of Deco BE85 or Deco BE65, total waste of money!

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Re:Deco BE85 super unstable
a week ago

  @MichaelKo 

Hi, Thank you very much for the feedback.

if you'd like to spend a little more time, I would love to forward your case to the engineers to see whether they have any other suggestions.

In the meantime, could you please help me check the following details:

1. Are the Deco units wirelessly connected to each other?

2. For the unstable mobile devices, are they mainly 2.4GHz supported IOT devices?

3. Did it help if we temporarily disable the "Beamforming" and "fast roaming" under Deco APP>More>Advanced?

 

Wait for your reply and best regards.

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