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Tapo L530E Smart Light cannot handle different colours

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Tapo L530E Smart Light cannot handle different colours

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Tapo L530E Smart Light cannot handle different colours
Tapo L530E Smart Light cannot handle different colours
2024-06-24 10:42:31 - last edited 2024-07-02 06:03:18
Model: Tapo L530E  
Hardware Version: V3
Firmware Version: 1.1.6 Build 240130 Rel.173828

I just installed this light. It doesn't show all colours. White is showing as yellow, and brightness does not work. It's brighter in the middle. I tried factory reset and different place but still the same. Btw, I thought I would reload the firmware after factory reset but it doesn't.

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Re:Tapo L530E Smart Light cannot handle different colours-Solution
2024-07-02 06:03:08 - last edited 2024-07-02 06:03:18

  @MichaelMani 

 

This looks like a hardware problem. You may contact the retailer or local TP-Link support to proceed with the warranty. 

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Re:Tapo L530E Smart Light cannot handle different colours
2024-06-28 01:23:32

  @MichaelMani 

 

Can you share some pictures or maybe a video to explain what's the situation withL your light bulb?

 

Check this instruction to ensure the light bulb has been reset correctly. How to reset the Tapo smart bulb

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Re:Tapo L530E Smart Light cannot handle different colours
2024-06-28 01:36:26

  @Wayne-TP I have followed the directions. Does the factory reset also over-write the firmware? Is there a way to force a firmware upgrade?

 

The issue is quite simple: the bulb only turns yellow. On White selection, when I use the slider to chose the warmth it has not effect, it only stays at the yellow looking colour.

 

When I select other colours:

 

Orange: shows yellow

Blue: turns off

Red: very low intensity yellow, turns off when I reduce the brightness

Green: off

Purple: same behaviour with red

Yellow: off

Pink: off

 

Thanks

Michael

 

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Re:Tapo L530E Smart Light cannot handle different colours-Solution
2024-07-02 06:03:08 - last edited 2024-07-02 06:03:18

  @MichaelMani 

 

This looks like a hardware problem. You may contact the retailer or local TP-Link support to proceed with the warranty. 

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