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Virgin Media and AV1300

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Virgin Media and AV1300

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Virgin Media and AV1300
Virgin Media and AV1300
2024-06-26 20:48:43
Tags: #EasyMesh
Model: TL-PA8033P KIT  
Hardware Version: V20
Firmware Version: NOT SURE
I have a Virgin Hub 3.0 and a brand new AV1300 TP link POWERLINE extender. I have paired the two devices in my living room, but when taking the extender to the garden room, it has no connection. Can anyone tell me what I am doing wrong?

Thanks
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Re:Virgin Media and AV1300
2024-06-27 08:51:41

  @chrissyf 

Hi

 

May I know if the Powerline light (like a house icon) goes out after moving one of the adapters to the garden? If it is off, it means that the power line signal was not successfully transmitted. You may need to check whether the garden and living room are on the same power line circuit.
For more troubleshooting steps, please refer to:
https://www.tp-link.com/support/faq/392/

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