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TP-Link Deco X50-DSL problem when connecting to Netflix via Samsung smart TV

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TP-Link Deco X50-DSL problem when connecting to Netflix via Samsung smart TV

14 Reply
Re:TP-Link Deco X50-DSL problem when connecting to Netflix via Samsung smart TV
2024-09-26 07:59:30

  @alsaolem 

 

My problem has been resolved my Tp link support engineer with a firmware update.

If you can escalate this case to them, I think it will be resolved with a firmware update if any software bug exists. 

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#12
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Re:TP-Link Deco X50-DSL problem when connecting to Netflix via Samsung smart TV
2024-09-27 00:25:37

  @David-TP 

i am also experiencing the same issues but in my case it's with the Apple mirroring and with Crave, also when online with my iPhone the videos buffer alot. These issues are non existent when the Deco X50 is unplugged.

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#13
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Re:TP-Link Deco X50-DSL problem when connecting to Netflix via Samsung smart TV
2024-09-27 02:39:31

  @Bert1 

Hi, welcome to the community.

I think the root cause of Deco X50 would be different from Deco X50-DSL.

It is suggested to start a new thread here.

 

There are some suggestions for your reference:

1. Please check the Crave TV via an Ethernet cable to the nearest Deco if possible.

- If it has to be on the Wi-Fi connection, please disable the "Mesh Technology" of the TV and iPhone on the Deco APP.

2. Disable "Fast Roaming" and "Beamforming" under Deco APP>More>Advanced.

 

By the way, do you have an ISP router connected in front of Deco and set Deco X50 into "Access Point Mode"?

Are you able to constantly reproduce this issue?

Thank you very much and best regards.

 

 

 

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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#14
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Re:TP-Link Deco X50-DSL problem when connecting to Netflix via Samsung smart TV
2024-10-01 03:36:01

  @David-TP 

Hello,

just to clarify, Crave is a streaming service. 
My ISP is Bell and i am connected via fiber optics.  My main Deco is connected to the router by ethernet cable and is set to Access Point mode. 
Both "Fast Roaming" and "Beamforming" are disabled. 
 

My internet speed is not the full 1GB but it is fairly close. The Deco's are rebooted everyday. I think i have things set up as expected but i am always having buffering issues not only with streaming Crave and with Apple mirroring from iPhone to the TV but also with Youtube, Reels and Tiktok on my iPhone and iPad. 

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