WiFi devices cannot connect through Deco & Router to lan devices

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WiFi devices cannot connect through Deco & Router to lan devices

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WiFi devices cannot connect through Deco & Router to lan devices
WiFi devices cannot connect through Deco & Router to lan devices
2024-07-10 20:37:31 - last edited 2024-07-12 10:16:23
Model: Deco M5  
Hardware Version:
Firmware Version: 1.7.6

Non techie here and the problem is a bit hard to explain.

 

Setup.

 

I have a QNAP NAS server which I use to stream music, photos and video to various devices around the house. This is wired [ethernet] to my router. The inbuilt WLAN on the server is turned off.

 

The router then connects [ethernet] to a Deco M5 which in turns serves 3 other M5s in various places around the house. The router is also is wired [ethernet] to four other devices - desktop, TV, an Amazon firestick and a HD/DVD drive. The WLAN on the router is disabled.

 

Aside from phones, etc, the main wifi devices are a pair of smart speakers and a WiFi server which are controlled through an app on my phone [Android, HEOS]

 

Once, [unfortunately I cannot remember exactly how long ago] both the LAN and WLAN elements worked seamlessly together. I could access the NAS server from any device, whether it was wifi or wired. For example, the smart speakers could stream music from the NAS, or I could stream videos to my phone [VLC] from the NAS.

 

Now that service does not work. No device on the wifi network can access, or even 'see' the NAS server. Access from the LAN is fine.

 

I have checked IP addresses, subnet mask addresses and gateway addresses across the devices and nothing jumps out - but then my knowledge is quite limited.

 

Correction - one thing does jump out. An Amazon firestick can access the NAS via the wifi, but only using the NAS proprietory Firestick app. Nothing else can -  VLC for example, can't even find the NAS let alone access it. It tells me it is turned off. So that's interesting.

 

OK - so a problem across different hardware and software - but it used to work!

 

Anyone any idea what is going on [or not going on]?

 

Thanks for any thoughts, etc.

 

Something tells me it must be straight forward...

 

Thanks.

 

PS - I have kept back details of operating systems, versions etc for now so the problem can be more clearly expressed.

 

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Re:WiFi devices cannot connect through Deco & Router to lan devices-Solution
2024-07-11 07:59:47 - last edited 2024-07-12 10:16:23

  @Kisacat61 

Hi, welcome to the community.

Is your network topology like this:

Did you set Deco M5 into Access Point mode?

Wait for your reply and best regards.

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Re:WiFi devices cannot connect through Deco & Router to lan devices-Solution
2024-07-11 07:59:47 - last edited 2024-07-12 10:16:23

  @Kisacat61 

Hi, welcome to the community.

Is your network topology like this:

Did you set Deco M5 into Access Point mode?

Wait for your reply and best regards.

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Re:WiFi devices cannot connect through Deco & Router to lan devices
2024-07-11 13:26:47

  @David-TP 

 

HA!

 

Yes this is my topography and yes, access point mode had not been selected.

 

Thank you!!!

 

I had an idea it must be simple, but instead of running down rabbit holes to try to mix & match IP addresses, maybe I should have looked at Deco information first.

 

Thanks for the lesson in Occam's Razor - the simplest solutions are nearly always the right ones.

 

Everything seems to be fine now. I guess in the recent past maybe an upgrade reset the access mode switch - or a power outage or something like that. Anyway, I know how to fix it now.

 

I'll now go to the QNAP forum to stop them running down rabbit holes.

 

Curious about the Amazon firestick accessing the server wia wifi with it's own app, though.

 

Thanks again.

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