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Deco M4 configuration (router mode) for NVR1004H

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Deco M4 configuration (router mode) for NVR1004H

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Deco M4 configuration (router mode) for NVR1004H
Deco M4 configuration (router mode) for NVR1004H
2024-07-13 11:51:01 - last edited 2024-07-31 10:42:30
Model: Deco M4  
Hardware Version: V1
Firmware Version: 1.6.1 Build 20231227 Rel.80438

Issues : 
Unable to get NVR1004H establish cloud services when connect to Deco M4 (configured as router mode - right side of diagram). Deco M4 configuration verified good as internet connectivity is working fine  


Hardware : VIGI NVR1004H-4P
Firmware : 1.1.1 Build 240514 Rel.69223n

 

Hardware : Deco M4
Firmware : 1.6.1 Build 20231227 Rel.80438

 

Tried :
- factory reset both NVR1004H and Deco M4
- swap another Deco M4
 

 

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#1
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1 Accepted Solution
Re:Deco M4 configuration (router mode) for NVR1004H-Solution
2024-07-17 02:47:07 - last edited 2024-07-31 10:42:30

  @desfoo 

Hi, I think you could try to set the "IPTV/VLAN" mode to "Custom". Then only enable the Internet VLAN and leave the IPTV VLAN disabled here:

 

If you enable the IPTV VLAN Here, the second Ethernet port on the main Deco is reserved for the TV Set-top box only.

(PS: if there are no separate IPTV VLAN/Internet VLAN settings on the Deco APP, please try to install the 1.7.0 beta firmware on Deco M4 Here.)

Thank you very much and best regards.

▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco X50/X55_V1.3_1.3.1 Introduced Channel Selection, WiFi Access Control and WireGuard VPN ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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Re:Deco M4 configuration (router mode) for NVR1004H
2024-07-15 06:40:42

  @desfoo 

Hi, Thank you very much for the feedback.

Did you configure a static IP address on the VIGI NVR1004H-4P before?

 

When Deco M4 is on wireless router mode, is the LED solid white?

Could you please help me run a simple test:

connect the VIGI NVR1004H-4P to one of the satellite M4 via an Ethernet cable, not the main Deco.

Will you be able to access the NVR via the VIGI App?

Wait for your reply and best regards.

▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco X50/X55_V1.3_1.3.1 Introduced Channel Selection, WiFi Access Control and WireGuard VPN ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#2
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Re:Deco M4 configuration (router mode) for NVR1004H
2024-07-16 03:04:04

Hi @David-TP

 

Did you configure a static IP address on the VIGI NVR1004H-4P before?

[desfoo] Yes, VIGI NVR is on static IP, it does not work well using Dynamic IP even if it is connected via AzTech

 

When Deco M4 is on wireless router mode, is the LED solid white?

[desfoo] Yes

 

connect the VIGI NVR1004H-4P to one of the satellite M4 via an Ethernet cable, not the main Deco.

Will you be able to access the NVR via the VIGI App?

[desfoo] Yes, working on satellite M4 both Port 1 & 2

 

Not prefer to connect VIGI NVR to satellite M4 as the fiber termination to ONT in at main Deco location.

 

 

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#3
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Re:Deco M4 configuration (router mode) for NVR1004H
2024-07-16 08:24:09

  @desfoo 

Hi, have you configured any IPTV/VLAN settings on the main Deco M4, such as:

https://www.tp-link.com/en/support/faq/2421/

---If IPTV/VLAN is not needed, I think you could disable it first.

Wait for your reply and best regards.

▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco X50/X55_V1.3_1.3.1 Introduced Channel Selection, WiFi Access Control and WireGuard VPN ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#4
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Re:Deco M4 configuration (router mode) for NVR1004H
2024-07-16 08:30:13

Hi @David-TP 

 

Yes, IPTV/VLAN is enabled. If I disable IPTV/VLAN then M4 LED is solid read. 

 

IPTV setting is given by ISP, can't change any of the parameter value. However IPTV/VLAN is needed for movies streaming provided by my ISP. 

 

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#5
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Re:Deco M4 configuration (router mode) for NVR1004H-Solution
2024-07-17 02:47:07 - last edited 2024-07-31 10:42:30

  @desfoo 

Hi, I think you could try to set the "IPTV/VLAN" mode to "Custom". Then only enable the Internet VLAN and leave the IPTV VLAN disabled here:

 

If you enable the IPTV VLAN Here, the second Ethernet port on the main Deco is reserved for the TV Set-top box only.

(PS: if there are no separate IPTV VLAN/Internet VLAN settings on the Deco APP, please try to install the 1.7.0 beta firmware on Deco M4 Here.)

Thank you very much and best regards.

▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco X50/X55_V1.3_1.3.1 Introduced Channel Selection, WiFi Access Control and WireGuard VPN ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#6
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