Ping Issue

Ping Issue

Ping Issue
Ping Issue
2024-07-13 16:46:17 - last edited 2024-07-15 03:34:50
Model: Archer C6  
Hardware Version: V4
Firmware Version: 1.13.6 Build 240430 Rel.54880n(5553)

 

Firmware Version: 1.13.6 Build 240430 Rel.54880n(5553)

Hardware Version: Archer C6 4.0

I am experiencing a high ping issue. My internet speed is fine, but I am encountering high ping even when testing on 192.168.0.1. The ping varies from 1ms to 1000ms instantly at times. If I restart the router, I get low ping for a few minutes, but the issue returns shortly afterward. Although the speed is good, the high ping is affecting my ability to play online games. The device is connected via 5GHz and is only 1 meter away from the router. I have already tried a factory default restore, but the issue persists. Please assist me.

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#1
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2 Reply
Re:Ping Issue
2024-07-15 03:39:52

  @USER_3432 

 

Hi, thanks for posting question here.

It is suggested to follow this article to troubleshoot and feedback us.

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#2
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Re:Ping Issue
2024-07-16 09:34:12

  @Marvin_S 

 

 

 

 

The ping issue will fix if i restart the router,but then again after some minutes same high ping issue , i tried factory reset but not solved the issue. please help me..

 

 

 

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#3
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