Purchased this yesterday to use internet in our caravan - however, having tried at home first it doesn't work.
The sim is of the correct type and does work in a spare mobile phone. However the MR600 does not recognise that the sim is in situ.
Any advise please on how to fix this?
Many thanks
Mrs Grumpy Farmer
Hi, thanks for posting question here.
If you are experiencing the issue of "No SIM card detected" on your 4G LTE Router, you can follow these steps for troubleshooting:
1. Check if the SIM card is inserted correctly and firmly in the SIM card slot. Different models may have different slot sizes, such as Micro SIM or Nano SIM. Please refer to this guide on how to insert the SIM card correctly.
2. Restart the 4G LTE Router with the SIM card still inserted in it. After the device restarts, check the SIM card status again on the Advanced->Status page.
3. Test the SIM card on another device to see if the SIM card itself is functioning properly.
4. Try a different SIM card.
5. Perform a factory reset: Hold the reset button for about 10 seconds until the power LED starts flashing.
For more details about the troubleshooting, please refer to this FAQ .
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