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Deco M4

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Deco M4

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Deco M4
Deco M4
2024-07-22 08:53:52

Hello, I have had the Deco M4 for some time, 1 at the modem, 1 in the porch, 1 in the garage and 1 on the 1st floor. Everything was going well, until a few weeks ago my son got worse wifi, I did an update of the app, I restarted all the Decos. Now I have a white light on every Deco, but in the app I keep getting the message that the Deco's are offline (except for the main Deco).  Can anyone help me with this? 

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Re:Deco M4
2024-07-23 06:06:43

  @Edith2011 

Hi, welcome to the community.

Can you still get internet access from the satellite Deco when the LED is white but Deco APP reports it offline?

Could you please refer to this link to help me submit the Deco APP log:

How to submit Deco APP log

 

Wait for your reply and best regards.

 

▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco X50/X55_V1.3_1.3.1 Introduced Channel Selection, WiFi Access Control and WireGuard VPN ▶Deco BE65_V2_1.2.10 New Firmware with Enhanced Stability & Interference Resistance ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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