Archer BE550 crash

Archer BE550 crash

Archer BE550 crash
Archer BE550 crash
2024-07-23 17:36:16 - last edited 2024-07-27 12:23:16
Model: Archer BE550  
Hardware Version: V1
Firmware Version: Archer BE550(EU)_V1_1.0.8 Build 20240226

the new fireware did not solve the problem, after 2 days the system crashes in such a way that I can only restart it manually, I use wifi 7 and samsung s24 ultra, the problem is not solved , I'm a little disappointed.

Archer BE550(EU)_V1_1.0.8 Build 20240226  fireware INSTALLED !!!

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#1
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7 Reply
Re:Archer BE550 crash
2024-07-23 19:17:53

  @nvidia_26 I've had some issues with the same router and device which I posted about a few days back - https://community.tp-link.com/en/home/forum/topic/676592. Not heard anything back from TP Link just yet.

 

From previous threads about this router that I've seen, people seem to be a sent a beta firmware and it seems to resolve issues. Hopefully we'll both get sent that firmware! Or it's released publicly ASAP!

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#2
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Re:Archer BE550 crash
2024-07-24 02:47:19

@nvidia_26 

 

Thank you very much for asking the community.

 

Just like I responded to @Holty88, we would like to send you a beta firmware to check if the issue can be fixed. Please check your email box and follow it up.

If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#3
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Re:Archer BE550 crash
2024-07-24 14:27:20

  @nvidia_26  Thanks for the help

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#4
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Re:Archer BE550 crash
2024-07-24 17:32:50

  @nvidia_26 BE550v1_1.0.5(1.0.10)_240618_debug

it has problems from start with wan, it took 2 restarts to connect to pppoe, yes, even with dynamic ip, it doesn't really want to , I don't know what to say, I'm trying

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#5
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Re:Archer BE550 crash
2024-07-25 05:59:49

 

nvidia_26 wrote

  @nvidia_26 BE550v1_1.0.5(1.0.10)_240618_debug

it has problems from start with wan, it took 2 restarts to connect to pppoe, yes, even with dynamic ip, it doesn't really want to , I don't know what to say, I'm trying

 

@nvidia_26 Can I know who is your ISP?

 

Please try resetting the BE550 to factory defaults, and then reconfiguring it to connect to the internet as per the setting parameters you used before the beta firmware update.

If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#6
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Re:Archer BE550 crash
2024-07-25 13:59:57
I installed the new firmware that you sent me, I set it to factory settings, everything was ok after I set everything, I restarted the router, it didn't connect back, neither pppoe nor in dynamic ip, only after I turned on off from the button 2 times so far it works well, no more crashes with firmware BE550(EU)_V1_1.0.8 Build 20240226, we had no wan problems, only one crash
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#7
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Re:Archer BE550 crash
2024-07-25 14:14:54 - last edited 2024-07-27 12:23:16

  @nvidia_26  BE550v1_1.0.5(1.0.10)_240618_debug for now for 2 days it is working and stable

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#8
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