Client list in Deco App and Web show 0 clients

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Client list in Deco App and Web show 0 clients

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

ArnauNau

2024-08-02 12:54:13 - last edited 2024-09-04 03:29:30

Posts: 2

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Registered: 2024-08-02

Client list in Deco App and Web show 0 clients

2024-08-02 12:54:13 - last edited 2024-09-04 03:29:30

Tags: #Deco App Related

Model: Deco X50

Hardware Version: V1

Firmware Version: 1.5.1 Build 20240417 Rel. 52783

the Deco Apps both on my iPhone, my partner's iPhone and the Deco website (192.168.0.1) show 0 connected clients most of the times I check, sometimes the clients appear normally (other times it already starts at 0) when opening the app and after a bit (10 seconds, 2 minutes, never lasts much) they disappear and go to 0, once it shows 0 clients it won't show clients ever until (maybe, if I'm lucky) I open the app again after fully closing it.

25f0551ee1d44a789ca9fce3ae49dbd9

1 Accepted Solution

Joseph-TP

2024-08-05 06:51:21 - last edited 2024-09-04 03:29:30

Posts: 6453

Helpful: 464

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Registered: 2024-06-22

Re:Client list in Deco App and Web show 0 clients-Solution

2024-08-05 06:51:21 - last edited 2024-09-04 03:29:30

@ArnauNau

Thank you very much for the feedback.

It is suggested to install the beta firmware here to see whether it helped:

https://community.tp-link.com/en/home/forum/topic/674472

Wait for your reply and best regards.

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