TPLINK ARCHER AX55 HOMESHEILD KEEP LOADING

TPLINK ARCHER AX55 HOMESHEILD KEEP LOADING

TPLINK ARCHER AX55 HOMESHEILD KEEP LOADING
TPLINK ARCHER AX55 HOMESHEILD KEEP LOADING
2024-08-03 06:08:06 - last edited 2024-09-02 01:43:47
Model: Archer AX55  
Hardware Version: V4
Firmware Version: 1.1.1 Build 20240531 rel.78852

Hi everyone, my AX55 Homeshield function cannot be opened in the Router Web Interface. It is always loading and other buttons cannot be clicked. If I use Tether App, I can use this function. Why is this? Does anyone have a solution? I have tried to reset the Router.

 

I upgraded the router to the latest firmware right after I got it so I can't be sure if the original version has this problem...

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#1
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1 Accepted Solution
Re:TPLINK ARCHER AX55 HOMESHEILD KEEP LOADING-Solution
2024-08-06 06:46:00 - last edited 2024-09-02 01:43:47

  @Edward0963 

 

Hi, thanks for your update.

Below is the normal page showing Homeshield, which have a brief introduction about Homeshield and guide us to set up via Tether APP.

Can you try to take factory reset the router and log into Web UI to check again? (No need to configure the router.)

 

 

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#6
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Re:TPLINK ARCHER AX55 HOMESHEILD KEEP LOADING
2024-08-05 05:59:31

  @Edward0963 

 

Hi, thanks for posting question here.

As per your screenshot, it is the web UI page on your phone.

For Homeshield feature, it can only supports to configure it via Tether app.

So it is normal.

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#2
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Re:TPLINK ARCHER AX55 HOMESHEILD KEEP LOADING
2024-08-05 07:29:31 - last edited 2024-08-05 08:02:17

  @Marvin_S Hi tq for your reply, I think this is abnormal. If the web version cannot be used, why design a button? However, when clicks this button, it just keeps loading and nothing happens?

 

I have tried using different devices, Reset the Router and the problem is still the same

File:
Project_08-05_Full HD 1080p_HIGH_FR60.mp4Download
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#5
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Re:TPLINK ARCHER AX55 HOMESHEILD KEEP LOADING-Solution
2024-08-06 06:46:00 - last edited 2024-09-02 01:43:47

  @Edward0963 

 

Hi, thanks for your update.

Below is the normal page showing Homeshield, which have a brief introduction about Homeshield and guide us to set up via Tether APP.

Can you try to take factory reset the router and log into Web UI to check again? (No need to configure the router.)

 

 

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#6
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