Hello ,

I have just bought E4R v4 mesh access point in order to connect it with 3 m5 . I had already an e4 v1  connected but i wanted the connection preferences feature

I removed the old e4r v1 and add my new unit The new E4R v4 connected to mesh network but it doesnt accept wifi clients If i move a wifi client with the connection preferences option the client is moving to offline client  I have upgraded all deco units , restart , remove the e4r and add it again but nothing happend

The attached photo shows that the small icon next to E4r icon is grey not blue

Is there a compatibility issue ?

Thanks in advance