Parental history log

Parental history log

Parental history log
Parental history log
2024-08-12 13:00:57 - last edited 2024-08-19 08:47:51
Model: Deco X50  
Hardware Version:
Firmware Version: 1.2.6 Build 20240328 Rel. 74284

Hello everyone,

I’m experiencing an issue with the parental control logs on my Deco X50. It appears that the history is completely blank and I’m unable to view any records. Has anyone encountered a similar problem or have any suggestions for resolving this issue?

Thanks in advance for your assistance!

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#1
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1 Accepted Solution
Re:Parental history log-Solution
2024-08-13 06:36:25 - last edited 2024-08-19 08:47:51

  @FerEsquerre 

Hi, welcome to the community.

Could you please refer to this link to submit the Deco APP log:

How to submit Deco APP log

 

Did the issue just start recently? Or were the Parental Control records always blank ever since purchasing the Deco X50?

Wait for your reply and best regards.

Recommended Solution
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#2
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1 Reply
Re:Parental history log-Solution
2024-08-13 06:36:25 - last edited 2024-08-19 08:47:51

  @FerEsquerre 

Hi, welcome to the community.

Could you please refer to this link to submit the Deco APP log:

How to submit Deco APP log

 

Did the issue just start recently? Or were the Parental Control records always blank ever since purchasing the Deco X50?

Wait for your reply and best regards.

Recommended Solution
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  1  
#2
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