Change e-mailadress

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Change e-mailadress

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Change e-mailadress
Change e-mailadress
2024-08-20 18:42:10 - last edited 2024-09-04 03:38:30

I log into my Deco app using an email address. I no longer have that email address. How can I change that without losing all the data and my Deco? 

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Re:Change e-mailadress-Solution
2024-08-21 03:40:14 - last edited 2024-09-04 03:38:30

  @RoyOdekerken 

Hi

 

There are usually two methods to change the owner account:
1. If you can still use your old email address to log in to Deco APP, you can refer to the following link to go to the APP to change:
How to change owner account
2. If you can no longer log in to the APP using your old email address, the only way is to reset Deco and reconfigure it. Just a gentle reminder that resetting the Deco will result in the loss of previous Internet data and the system being restored to its initial state.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Change e-mailadress-Solution
2024-08-21 03:40:14 - last edited 2024-09-04 03:38:30

  @RoyOdekerken 

Hi

 

There are usually two methods to change the owner account:
1. If you can still use your old email address to log in to Deco APP, you can refer to the following link to go to the APP to change:
How to change owner account
2. If you can no longer log in to the APP using your old email address, the only way is to reset Deco and reconfigure it. Just a gentle reminder that resetting the Deco will result in the loss of previous Internet data and the system being restored to its initial state.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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