Vigi Camera cant change OSD

Vigi Camera cant change OSD

Vigi Camera cant change OSD
Vigi Camera cant change OSD
2024-08-24 01:55:51
Model: VIGI C340-W  
Hardware Version: V1
Firmware Version:

I have 9 Vigi cameras on my premises; however, however some of them I can't change their OSD; others can be change via NVR and VIGI App. Is there a way for this to change all the OSD? All of them have the same model number.

 

 

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#1
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4 Reply
Re:Vigi Camera cant change OSD
2024-08-26 02:40:04

Hi @Krade 

Thanks for posting in our business forum.

Recommend you check the firmware and the model.

The hardware does not look the same based on your picture?

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#2
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Re:Vigi Camera cant change OSD
2024-08-27 11:19:46

  @Clive_A  They are the same model and firmware the problem is some of them I cannot modify thier OSD

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#3
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Re:Vigi Camera cant change OSD
2024-08-28 01:19:19

Hi @Krade 

Thanks for posting in our business forum.

Krade wrote

  @Clive_A  They are the same model and firmware the problem is some of them I cannot modify thier OSD

I have not experienced such a problem with the VSM and a camera C540.

 

NVR model firmware?

Cam model and firmware?

What steps have you taken to resolve this?
Please include as much information as possible. Or this is gonna be dragged on for a longer period.

 

Have you tried to reset this specific one and add it again to the NVR?

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#4
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Re:Vigi Camera cant change OSD
2024-10-11 03:11:48

  @Krade , have a read of this thread:

 

https://community.tp-link.com/en/business/forum/topic/681552

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#5
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