Deco M4R - random reboots
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
No longer matters - got rid of them
- Copy Link
- Report Inappropriate Content
Hi, Nice to see you again.
The current firmware version is Deco M4-v2-1.6.2_Build 20240308 Rel. 55841. So the system boot time after the reboot would start from 20240308.
Did you purchase the 2* 2 pack at the same time?
--- Could you please leave me a message with the SN number for the 2* 2 pack Deco?
If possible, you could try to install the 1.7.0 beta here to see whether it helped with the reported issue:
Deco M4/S4_V2 Support Connection Preference
Thank you very much and best regards.
- Copy Link
- Report Inappropriate Content
No longer matters - got rid of them
- Copy Link
- Report Inappropriate Content
No longer matters - got rid of them
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hi, Thanks for the update.
I also received your message about the SN number. Based on the SN number, it appears that your Deco unit may be around 4 years old. Currently, there are no other firmware updates available for testing. I also consulted the engineers and they also suspect the rebooting issue could be due to aging hardware.
Deco M4_1.7.0 supports "reboot schedule" and you can try to enable the"reboot schedule" by setting a daily reboot time to potentially prevent random reboots. If this doesn't help,
there are no other recommendations at this time and I'm afraid you need consider updating the Mesh brands.
Thank you very much and best regards.
- Copy Link
- Report Inappropriate Content
No longer matters - got rid of them
- Copy Link
- Report Inappropriate Content
No longer matters - got rid of them
- Copy Link
- Report Inappropriate Content
Information
Helpful: 2
Views: 312
Replies: 7
Voters 1