Wireless Internet Issue
Hi there.
During some bad weather this weekend my home experienced a power surge/brown out followed by loss of power for 4 hours.
Afterwards, I noticed every few minutes the internet connection was crapping out (4th LED from left would turn orange).
I am using the TP Link as a router, not an AP. My internet connection is not dropped with hardwired devices.
I have power cycled both the ISP modem and the TP Link Archer device themselves.
I have ran a firmware update on the TP device.
All products were plugged into a surge protector during the brown out and power outage.
I've also read articles re: internet connectivity issues and have followed their troubleshoot steps with no success.
Any other explanations or troubleshooting tactics I should attempt? Time to replace the Archer AX10?
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Hi, thanks for posting question on our community.
If you have followed this guide and the same result, you may contact local retailer or support to confirm warranty.
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Hi, thanks for posting question on our community.
If you have followed this guide and the same result, you may contact local retailer or support to confirm warranty.
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Not to sound like a complete idiot, but what guide are you referring to, as there is not one linked in your reply to me?
Thanks.
Marvin_S wrote
Hi, thanks for posting question on our community.
If you have followed this guide and the same result, you may contact local retailer or support to confirm warranty.
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Thank you.
Next - how can I go about contacting support to see if it's still under warranty?
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