Satellite Deco Units Work Well but Display Offline on the Deco APP

Satellite Deco Units Work Well but Display Offline on the Deco APP

61 Reply
Re:Satellite Deco Units Work Well but Display Offline on the Deco APP
3 weeks ago

  @David-TP 

 

I've upgraded my Deco P9 fleet to the provided firmware p9-SP1-up-ver1-2-1-P1[20240925-rel74665]_2024-09-26_09.21.29

I've manually loaded firmware to each of Deco P9 using web browser.

 

Unfortunately results are almost the same. All of the slave P9  devices are offline.

The only significant change is that now I can see wifi clients on the main deco in the app.

 

  @David-TP Can I also kindly ask you to provide my feedback from the following topic ?

More than six Deco P9 devices in one mesh network

https://community.tp-link.com/en/home/forum/topic/708018

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#52
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Re:Satellite Deco Units Work Well but Display Offline on the Deco APP
2 weeks ago

  @David-TP  is there a version for XE75 Pro V1 EU?

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#53
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Re:Satellite Deco Units Work Well but Display Offline on the Deco APP
2 weeks ago

Hello, for TP-LINK Deco X60 AX5400 v3.20 EU ??? 

-Do the best you can until you know better. Then when you know better, do better.” -Maya Angelou- -Juice from: Deco X60 AX5400 V3.20 EU
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#55
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Re:Satellite Deco Units Work Well but Display Offline on the Deco APP
2 weeks ago

  @Denis55 

Hi, Thank you very much for the feedback.

The beta version for Deco X60_V3.0 here should also work for Deco X60_V3.2.

Denis55 wrote

Hello, for TP-LINK Deco X60 AX5400 v3.20 EU ??? 

Best regards.

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#56
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Re:Satellite Deco Units Work Well but Display Offline on the Deco APP
2 weeks ago

  @David-TP 

Hello David! I’m not sure if it is experiencing the issue or not. At home, I have two XE75 Pro v1 and three X60s.

 

Despite the latest firmware update, all the X60s started disconnecting today, leaving only the two XE75 Pro online.

 

After the latest firmware update, they worked well for a week or two, but now the X60s have disconnected again, and some of my IoT devices are reconnecting to the main network, ignoring their network.

 

What should I do?

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#57
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Re:Satellite Deco Units Work Well but Display Offline on the Deco APP
2 weeks ago

  @David-TP 

 

Thank you very much for the information. For now, I’ll stick with the BETA app installed on iOS and wait for the stable and official firmware to be released for the Deco X60 system.

-Do the best you can until you know better. Then when you know better, do better.” -Maya Angelou- -Juice from: Deco X60 AX5400 V3.20 EU
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#58
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Re:Satellite Deco Units Work Well but Display Offline on the Deco APP
2 weeks ago

  @Etnomleb 

Hi, Thanks for the update.

I'd like to follow up on your case via email and ask the senior engineer for further assistance.

Please check whether you have received my email.

Best regards.

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#59
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Re:Satellite Deco Units Work Well but Display Offline on the Deco APP
2 weeks ago

  @David-TP 

Hello sir, I want to let you know that I did some tests, and with the Deco BETA app (3.8.112 1062) and the BETA firmware 1.3.0 for my Deco x60 V3.20 system, everything is good now—smooth and flawless. So now, I just have to wait for the final versions 🤞🏻. Just so you know, the issue has been resolved on this system 🔥.

By the way, I’m also attaching a WiFi speed test on the new system. 🔥

-Do the best you can until you know better. Then when you know better, do better.” -Maya Angelou- -Juice from: Deco X60 AX5400 V3.20 EU
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#60
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Re:Satellite Deco Units Work Well but Display Offline on the Deco APP
a week ago

  @David-TP hi! Is there a beta firmware upgrade for X55 v1.3 to solve the offline problem but still green light?

Deco X55 (3x) + Deco x50 (1x)
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#61
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Re:Satellite Deco Units Work Well but Display Offline on the Deco APP
Thursday

  @CAM1980 

Hi, Thanks for the feedback.

There hasn't been a beta firmware for Deco X50_V1.3 yet.

If you install the beta firmware for Deco X55_V1_1.5.5 first, would the current issue be partially fixed- two other satellites Deco X55_V1, except for Deco X50_V1.3 showed up online through the Deco APP?

 

Wait for your reply and best regards.

 

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#62
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