My Deco X50-poe keeps reboot
My Deco X50 reboots every few hours (2-4 hours).
I've also replaced the poe injector and got the X50-poe, but it keeps getting randomly rebooted and I notice that the wifi doesn't work and when I look at the x50, the LED light goes from yellow to red to green and it connects normally.
After the factory reset, it is fine for two days, then the phenomenon occurs again and reboots every few hours.
Also, If I change the LAN IP or subnet mask settings, that doesn't happen for up to a day.
When the device reboots, the log only has new ones left and I don't know what the problem is.
Also I asked for technical support by email to my country's Tp-link, there was no answer, so I leave a question here.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
I've been away for a few days after the update, so I don't know exactly, but seeing that there was no notification that the connection was lost, I think it's still okay.
But still need to wait and see.
- Copy Link
- Report Inappropriate Content
I have been doing remote sessions with TP Link Hong Kong, about 3 hours in total so far to sort a couple of issue. I installed the beta firmware about a month ago and it has solved the rebooting problem, units last 15 days or so now without a reboot typically, it used to be over 10 a day. I have home assistant pinging 8.8.8.8 constantly so i know if they go down.
I am still having issues with file transfers failing across the network which is requiring another remote session
- Copy Link
- Report Inappropriate Content
Beta firmware works for random reboots!
I'm going to watch until the end of this week.
So have you ever had a random reboot after the update? Is that perfectly fine?
The file transfer problem has not appeared to me yet.
- Copy Link
- Report Inappropriate Content
I had one overnight after 15 days of being constantly on. I think that's acceptable. I only noticed as I have that pinging going constantly.
Other than that it's been all good, I was sent the beta firmware about 6 weeks ago I think. Theyb then sent a newer one but both have been fine.
- Copy Link
- Report Inappropriate Content
Thanks for letting me know, I'm glad this is a problem that can be fixed with the software update.
- Copy Link
- Report Inappropriate Content
It's been more than a week, but X50-poe is still fine
This beta firmware can fix the random reboot problem
- Copy Link
- Report Inappropriate Content
Does anybody else transfer files over their network? I have issues moving files from my laptop to my Nvidia shield. They normally fall, or at best go very slow. Possibly some sort of confusion or clash with home assistant on raspberry pi.... I have had a number of remote sessions to try and resolve but just wanted to see if it's common (like the rebooting) or unique to me
- Copy Link
- Report Inappropriate Content
@Aatt Hi, I have the same issue as described. constant reboots. I recently upgraded the firmware to 1.0.6, which is available from the main support website. Is this beta version newer than that? If so, does anyone have a link to it they could share, please?
- Copy Link
- Report Inappropriate Content
@minusnine Hi Yes the beta firmware is newer, the links on google drive that I was given to download it are now dead though, i don't have the files on the laptop I'm currently on to share them with you.
- Copy Link
- Report Inappropriate Content
Main support website firmware build is 20240809
Beta firmware build is 20240822_Beta, you can find X50-poe V2 beta firmware here Satellite Deco Units Work Well but Display Offline on the Deco APP - Home Network Community (tp-link.com)
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 1066
Replies: 21
Voters 1
