3G4G DEBUG [1582] backup: switch network to WIRED
Hello,
My internert keeps cutting out on my wired and wireless devices. The router displays an orange light while the internet is out then a short while later turns green and the internet is working again. It appears to happen randomly, sometimes only occasionally, sometimes it's multiple times in a day. It's becoming quite annoying and I would like a fix for the issue.
My system log show this when it occurs:
2024-09-10 20:02:24 Led Controller INFO [1161] Start to run WAN1_ON
2024-09-10 20:02:24 Led Controller INFO [1161] Start to run WAN0_OFF
2024-09-10 20:02:24 Led Controller INFO [1161] Start to run LAN_ON
2024-09-10 20:02:19 3G4G DEBUG [1582] backup: switch network to WIRED.
2024-09-10 20:00:53 Led Controller INFO [1161] Start to run WAN1_OFF
2024-09-10 20:00:53 Led Controller INFO [1161] Start to run WAN0_ON
2024-09-10 20:00:53 Led Controller INFO [1161] Start to run LAN_ON
2024-09-10 19:42:56 Led Controller INFO [1161] Start to run WAN1_ON
2024-09-10 19:42:56 Led Controller INFO [1161] Start to run WAN0_OFF
2024-09-10 19:42:56 Led Controller INFO [1161] Start to run LAN_ON
2024-09-10 19:42:54 3G4G DEBUG [1582] backup: switch network to WIRED.
It repeats this going back months. To avoid a wall of text I haven't included it all.
I'm not using any range extenders and my easy mesh is switched off. I don't have anything in the USB port and I'm using a Cat6 cable from my modem to router. I can provide more information if needed.
Thanks
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Hi,
Please change the DNS settings on the router.
How to Change the DNS servers on the wireless router and DSL modem router (New UI)
And please also use the wired device to test the internet from the front device and check if it is stable or not.
If it can get a stable connection, you can also do MAC clone on your router.
How do I configure MAC Address Clone on my TP-Link Archer Router?
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Hi @I_hate_TpLnk,
Please tell me what is the model and hardware version of your router?
How to find the hardware and firmware version of my TP-Link device
How to find the model number of your TP-Link device
Will this log affect your daily network use? Is there any device connected to the USB port? For example, a 34G dongle.
Please try:
Make sure the Ethernet cable between your modem and the Router is connected properly, replaced old cables with new ones.
Change the DNS Server of the Router, login to the web management interface of the Router, go to Advanced > Network > Internet > Advanced Settings, change the two DNS Servers into 1.1.1.1 and 8.8.8.8. How to Change the DNS servers on the wireless router and DSL modem router (New UI)?
Go to Advanced > System > Firmware Update to upgrade the firmware of the Router. How to Upgrade the Firmware on the TP-Link Wi-Fi Routers?
Please collect the whole system log and send it to email support.forum@tp-link.com, attaching Forum ID 700974 and details, and we will have a dedicated person to assist in analysis and follow-up.
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Hi,
Please change the DNS settings on the router.
How to Change the DNS servers on the wireless router and DSL modem router (New UI)
And please also use the wired device to test the internet from the front device and check if it is stable or not.
If it can get a stable connection, you can also do MAC clone on your router.
How do I configure MAC Address Clone on my TP-Link Archer Router?
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@Sunshine I've changed the DNS settings and been checking the logs over the past couple weeks. I still get the [1582] code but no loss of internet that I've noticed.
Are there any other troubleshooting methods we can try before I attempt the MAC address clone? I'd like to avoid having to reconfigure my network and homelab if this proves unsuccessful.
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Hi,
If the internet works normally after then, you do not need to worry about the logs.
And you can continue to monitor whether the network is stable. If it is working fine, there is no need to do MAC clone.
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@343GuiltySpark do you find a solution?
It happened to me too. I'm sick of it but i can't find a solution out to burn the AX73 and the five extensors i buyed and change to other solution (maybe Tenda)
Every day is the same:
2025-03-27 10:36:00 Controlador Led INFO [1625] Start to run WAN1_ON
2025-03-27 10:36:00 Controlador Led INFO [1625] Start to run WAN0_OFF
2025-03-27 10:36:00 Controlador Led INFO [1625] Start to run LAN_ON
2025-03-27 10:35:57 Controlador Led INFO [1625] Start to run WAN1_ON
2025-03-27 10:35:57 Controlador Led INFO [1625] Start to run WAN0_OFF
2025-03-27 10:35:57 Controlador Led INFO [1625] Start to run LAN_OFF
2025-03-27 10:35:42 Controlador Led INFO [1625] Start to run WAN1_ON
2025-03-27 10:35:42 Controlador Led INFO [1625] Start to run WAN0_OFF
2025-03-27 10:35:42 Controlador Led INFO [1625] Start to run LAN_ON
2025-03-27 10:23:16 Controlador Led INFO [1625] Start to run WAN1_ON
2025-03-27 10:23:16 Controlador Led INFO [1625] Start to run WAN0_OFF
2025-03-27 10:23:16 Controlador Led INFO [1625] Start to run LAN_OFF
2025-03-27 10:22:41 UPnP INFO [17992] Service start
2025-03-27 10:22:41 UPnP INFO [17992] Service stop
2025-03-27 10:22:37 Gestión Remota INFO [17590] Service stop
2025-03-27 10:22:30 3G4G DEPURAR [2065] backup: switch network to WIRED.
2025-03-27 10:22:28 NAT INFO [15687] IPSEC ALG enabled
2025-03-27 10:22:28 NAT INFO [15687] L2TP ALG enabled
2025-03-27 10:22:28 NAT INFO [15687] PPTP ALG enabled
2025-03-27 10:22:28 NAT INFO [15687] SIP ALG enabled
2025-03-27 10:22:28 NAT INFO [15687] RTSP ALG enabled
2025-03-27 10:22:28 NAT INFO [15687] H323 ALG enabled
2025-03-27 10:22:28 NAT INFO [15687] TFTP ALG enabled
2025-03-27 10:22:28 NAT INFO [15687] FTP ALG enabled
2025-03-27 10:22:26 Controlador Led INFO [1625] Start to run WAN1_ON
2025-03-27 10:22:25 Controlador Led INFO [1625] Start to run WAN0_OFF
2025-03-27 10:22:25 Controlador Led INFO [1625] Start to run LAN_OFF
2025-03-27 10:22:24 Controlador Led INFO [1625] Start to run NIGHT
2025-03-27 10:22:24 NAT INFO [15687] Initialization succeeded
2025-03-27 10:22:23 NAT INFO [15687] Initialization succeeded
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Hi @I_hate_TpLnk,
Please tell me what is the model and hardware version of your router?
How to find the hardware and firmware version of my TP-Link device
How to find the model number of your TP-Link device
Will this log affect your daily network use? Is there any device connected to the USB port? For example, a 34G dongle.
Please try:
Make sure the Ethernet cable between your modem and the Router is connected properly, replaced old cables with new ones.
Change the DNS Server of the Router, login to the web management interface of the Router, go to Advanced > Network > Internet > Advanced Settings, change the two DNS Servers into 1.1.1.1 and 8.8.8.8. How to Change the DNS servers on the wireless router and DSL modem router (New UI)?
Go to Advanced > System > Firmware Update to upgrade the firmware of the Router. How to Upgrade the Firmware on the TP-Link Wi-Fi Routers?
Please collect the whole system log and send it to email support.forum@tp-link.com, attaching Forum ID 700974 and details, and we will have a dedicated person to assist in analysis and follow-up.
- Copy Link
- Report Inappropriate Content
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