RemotePC disconnects after authentication

RemotePC disconnects after authentication

RemotePC disconnects after authentication
RemotePC disconnects after authentication
2024-09-12 17:35:38
Model: ER707-M2  
Hardware Version: V1
Firmware Version:

I use RemoterPC to connect to computers on my home network when I am away from the home network.  Per their instructions I added a Port Forwarding in Site Settings->Transmission->NAT from 0.0.0.0/0 on port 443 to the local computer port 443.  Other open ports for other web servies connect and function fine, such as radarr, sonarr, qbittorrent, Plex, etc, but for RemotePC I after an initial connection the remote screen imeddiately goes away with a mesage "Trying to reconnect".

 

Any times to use this program with an Omada router/firewall?  I have tried with Windows Firewall (which I had on previously enabled the software firewall allow rules per ) and after disabling Windows Firewall.

 

RemotePC App - www_remotedesktop_com/

 

Remote PC Firewall settings - www_remotedesktop_com/faq_firewall

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Re:RemotePC disconnects after authentication
2024-09-13 01:06:42

Hi @dalhectar 

Thanks for posting in our business forum.

Generic remote desktop would not affected by the router.

The connection usually is relayed by their server.

 

Bear this in mind, you should check if your remote software is using this type above or it is required to be P2P. If it is P2P, you don't have to use their software but you can use the VPN to get into your local network and use the built-in remote.

 

Please figure out what type this remote program is first.

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