Eb810v signal dripping off easily.

Eb810v signal dripping off easily.

21 Reply
Re:Eb810v signal dripping off easily.
2025-04-22 15:21:21
I’m facing the same issue of constant internet drops every 1-2 hours regardless whether it is Ethernet or wireless backhaul for my 2 x HB810v. When I switch off the 2nd HB810v and added my old AX72 using open mesh, I don’t experience any problems at all and it’s been running well for more than a week with no drops. Clearly this is HB810 mesh problem. Starhub came down and replaced both routers and still the problem persist. What the heck is going on and Starhub is clueless and refuse to admit this hardware issue. Tplink please fix this nonsense. I now have a $300+ junk sitting there collecting dust.
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#12
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Re:Eb810v signal dripping off easily.
2025-04-23 07:02:01 - last edited 2025-04-23 07:21:32

Hi @Stylocool,

Thank you for reporting your issue to our community.

Please let me know:

 

The tech team was made aware of your issue, they will likely reach out to you via email to continue to troubleshoot your issue. Please check your email box and confirm.

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#13
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Re:Eb810v signal dripping off easily.
2025-05-20 05:21:05

wow, i though i was the only one facing issues with eb810v, wifi gets constantly drip off, disconnecting all my cctv and smart home features. even my ethernet gets on and off quite frequently.

guess the easy way is to just use the eb810v as the 'ap' and use another router for wifi.

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#14
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Re:Eb810v signal dripping off easily.
2025-06-09 10:09:42

  @Martin2121 

Try changing the
Mode for the 5 GHz to 802.11a/n/ac/ax mixed (without the be)

Channel width (Auto or 160 MHz)
Channel (Auto or 44 / 100)

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#15
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Re:Eb810v signal dripping off easily.
2025-06-10 08:00:24
Thank you Leong I would like to know if this is the solution or just a possible way for rectification?
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#16
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Re:Eb810v signal dripping off easily.
2025-06-18 04:33:09

  @Martin2121 

 

Just sharing my setup now..

Off 6 GHz since I don't have device using this.

5 GHz on Channel 44, 160 MHz, Medium power

2.4 GHz Auto, Auto, Medium power.

 

Reboot EB810v and HB710 after setting up.

 

Hope you will get this resolve soon.

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#17
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Re:Eb810v signal dripping off easily.
2 weeks ago

Facing similar issue where EB810V WiFi will disconnect and reconnect. 
Used internet connection monitor from google chrome extension and you will see the full picture of the connection log

I am pretty surprised that this issue can be traced back to 1 year earlier and no solution so far, if only I've came across all the forums, i would probably go for other options. 

Starhub came to swap a new unit and the result is the same. Lan cable pinging no issue with WiFi unstable.  

Currently have swap out of the EB810V and use my old linksys router without any issue. 

TP LINK needs to recall all affected units and issue alternative replacement for the same spec to prevent lost of confidence from consumers while investigate and provide consumers with an answer. 

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#18
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Re:Eb810v signal dripping off easily.
Monday

  @MrChee I having the same issue had replaced twice. Now happen again just two weeks of replacement! I really want to give up this eb810

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#19
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Re:Eb810v signal dripping off easily.
Tuesday

  @leongtay this method doesn't work for me. Still keep dropping iff

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#20
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Re:Eb810v signal dripping off easily.
Tuesday

  @Cbjcbj1 

after a few weeks from when i changed to AP, i gave up and brought a new mesh.

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#21
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