Network malfunction in Deco M4 v4

dkmats

2024-09-26 16:02:25 - last edited 2024-09-26 16:03:30

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Registered: 2024-09-26

Network malfunction in Deco M4 v4

2024-09-26 16:02:25 - last edited 2024-09-26 16:03:30

Tags: #Network Connectivity #Access Point Mode

Model: Deco M4

Hardware Version: V4

Firmware Version: Latest

I have a 5 Deco network in a 4 level building (basement, L0, L1 and L2. The router is in level 0 (L0). Level 1 and Level Basement are connected to L0. L2 is connected to L1. When a device is between L1 and L2 there is malfunction of the network and it cannot connect to wifi. When I connect L2 to L0 ( with weaker signal connection) the network is working properly. Can you help me find the problem?

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Sunshine

2024-09-27 09:46:05

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Registered: 2018-12-17

Re:Network malfunction in Deco M4 v4

2024-09-27 09:46:05

@dkmats

Hi,

Are all devices unable to connect to the WIFI? Is there any error message?

If the WIFI signal is poor here, please relocate the Deco unit to better cover this place.

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Network malfunction in Deco M4 v4

Network malfunction in Deco M4 v4

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