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Kasa KH100 Hub offline

TonyStege

2024-10-08 10:30:59

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Registered: 2024-10-08

Kasa KH100 Hub offline

2024-10-08 10:30:59

Tags: #Device Connectivity #Kasa App Related

Model: Kasa

Hardware Version:

Firmware Version:

Hi

Kasa Thermostats and hub KH100 were working fine and then suddenly KH100 hub disappeared offline.
I have tried all the instructions on resetting, but non of my phones or tablets (Android or Apple) can perform the step of "connect to the Hub wifi" (Kasa_Hub_A497 in my case).
I just get "Couldn't get IP Address".

I have tried for days, resetting and power cycling and moving the hub all over the house.

- I can't upgrade the firmware, I can't connect

- All the led prompts seem to be fine

Please help

Tony

3 Reply

EmanueleG

LV1

2024-10-18 14:50:13

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Registered: 2024-10-18

Re:Kasa KH100 Hub offline

2024-10-18 14:50:13

@TonyStege

I'm facing exactly the same issue!!!

Since few weeks my KASA app don't show any device and KH100 SmartHub keep blinking orange-blu but the Wi-Fi connection Kasa_Hub_xxxx doesn't work.

Please help!

Thanks

Emanuele

Didida

LV1

2024-10-23 03:41:49

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Registered: 2024-10-23

Re:Kasa KH100 Hub offline

2024-10-23 03:41:49

@TonyStege

Same, after lunch today I noticed my cameras weren't working. Then I noticed My KH100 hub wasn't connected.

Now, I'm scrambling to find a fix.

It's like the company doing this so we go and buy new ones.

Frustrated.

EmanueleG

LV1

3 weeks ago

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2024-10-18

Re:Kasa KH100 Hub offline

3 weeks ago

@Didida

Hi everyone! I resolved the issue by accessing the Kasa Smart app on my Android device instead of my iPhone.

Now, the valves are also visible on my Kasa Smart app for Apple!

Kasa KH100 Hub offline

Kasa KH100 Hub offline

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