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Parent control Web filter and Blocked content does not work

Parent control Web filter and Blocked content does not work

Parent control Web filter and Blocked content does not work
Parent control Web filter and Blocked content does not work
2024-10-10 22:27:53
Model: Deco M9 Plus  
Hardware Version: V2
Firmware Version: 1.6.4 Build 20240718 Rel. 76925

I've follow up this link to setup content filter

 

https://www.tp-link.com/us/support/faq/1598/

 

It doesn't work. I've even try set the web filter to Child (0-7), but it looks like none of the webpage can be filter. 

 

When I select the profile, I can see the Top Visited Websites/Apps have the word (Blocked) next to the web that I block. But it does mean nothing as in his device he can still access the web.

 

e.g. I've block his facebook, I can see from the top it say Facebook (Blocked) 48m.

 

Anyone have a solution on how to make it work?

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#1
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5 Reply
Re:Parent control Web filter and Blocked content does not work
2024-10-10 22:29:49

  @SimonTTC 

 

Btw I also follow this document https://www.tp-link.com/us/support/faq/2643/, but it is still not working for me.

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#2
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Re:Parent control Web filter and Blocked content does not work
2024-10-10 22:36:45
There are some more research before I raise this post, I am not sure how true it is. 1) According to below thread, the web content filter never work! (I really hope that is not the case) https://community.tp-link.com/en/home/forum/topic/589364 2) According to below thread, there is a bug and it fix in some new firmware version. (But the one it mention is not my deco model, and current I am already using the latest model) https://community.tp-link.com/en/home/forum/topic/619056
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#3
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Re:Parent control Web filter and Blocked content does not work
2024-10-11 06:51:28

  @SimonTTC 

Hi. Welcome to the community.

I noticed you had the Deco for a while. Did the web filter issue start recently?

 

The Parental Control web filters don't work over IPv6, please make sure IPv6 is disabled under Deco APP>More.

After that, please clear the browser caches and test again whether you can access www.facebook.com.

Thank you very much and best regards.

 

 

 

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶Deco X50-5G-V1-1.2.0 Supports WireGuard VPN, Hybrid Mesh and More Try to leave a Message if urgent help is required.
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#4
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Re:Parent control Web filter and Blocked content does not work
2024-10-16 22:11:32
I never use this feature before. But recently, I notice my kids are very additive to social media, hence I am trying to explore some way to limit their usage. I am not use IPv6 . It is current disabled.
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#5
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Re:Parent control Web filter and Blocked content does not work
2024-10-16 22:21:03
Btw, I really feel the device must know that the website need to block. As in the top most visit website I can see it is Facebook (Blocked), Instagram (Blocked). But it is just for some unknown reason with the laptop Edge browser it is still able to load up those page.
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#6
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Views: 241

Replies: 5

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