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Deco E4R not able to connect to Philips AirFryer 7000 Series XXL (HD9880)

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Deco E4R not able to connect to Philips AirFryer 7000 Series XXL (HD9880)

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco E4R not able to connect to Philips AirFryer 7000 Series XXL (HD9880)
Deco E4R not able to connect to Philips AirFryer 7000 Series XXL (HD9880)
2024-10-21 18:16:38
Model: Deco E4  
Hardware Version:
Firmware Version: 1.6.1 Build 20231227 Rel. 53644

Hello,

 

Recently bought Philips connected AirFryer, model HD9880 (7000 Series XXL). This is supposed to be able to connect to my home Wi-Fi network and control the cooking over phone app. I am using Deco E4R mesh system and I just cannot get the AirFryer to connect to the Wi-Fi.

 

I tried with old TPLink router (it was here when I started renting the appartment) and I connected seamesly, no issues, which probably means the issue is in the Deco settings. I tried everything but nothing is working. 

 

Anyone having same issues or any suggestions how I can fix this? 

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3 Reply
Re:Deco E4R not able to connect to Philips AirFryer 7000 Series XXL (HD9880)
2024-10-22 02:55:22

  @RumenSt 

Hi, Thank you very much for the feedback.

Can I have the model number of the old TP-Link router?

 

Here are some suggestions for your reference:

1. Please temporarily disable the 5GHz under the main Wi-Fi network.

2. Turn off "Fast roaming" and "Beamforming" under Deco APP>More>Advanced.

 

Wait for your reply and best regards.

▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#2
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Re:Deco E4R not able to connect to Philips AirFryer 7000 Series XXL (HD9880)
2024-10-22 06:11:18 - last edited 2024-10-22 09:24:39

  @David-TP 

 

Sorry, my mistake. Seems like the old router is not TP-link, but D-link. Model is DIR-600.

 

My Deco is already on 2.4Ghz, that was the first thing I did as it's requirement from the appliance. 
Fast roaming is also already turned off. Beamforming I do not even find as an option in my Deco app. 

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#3
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Re:Deco E4R not able to connect to Philips AirFryer 7000 Series XXL (HD9880)
2024-11-05 06:40:10

Issue was fixed! I simply changed my router and switched to D-Link, everything worked like a charm, connecting from first time without need to adjust setting or anything on the router and internet connection. Still not sure what was the limitation from the TP-Link router though. 

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#4
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