Deco X50, cannot find access control (white list) settings anywhere

Deco X50, cannot find access control (white list) settings anywhere

Deco X50, cannot find access control (white list) settings anywhere
Deco X50, cannot find access control (white list) settings anywhere
2024-10-22 01:04:16 - last edited a week ago
Model: Deco X50  
Hardware Version: V1
Firmware Version: 2.0.3 20240112 Rel. 36417

Hi,

 

Per the below links I noticed it says I should now be able to use access control i.e. white listing devices.  

 

https://www.tp-link.com/au/support/faq/3833/  

 

https://community.tp-link.com/en/home/forum/topic/621412

 

However I cannot find any such feature anywhere in the app and my security section looks different missing wifi access control, device isolation and camera security.  

 

What am I missing here? I have latest firmware well above what is in the above links, deco says there is no new firmware and I'm upto date, playstore says there are now updates for the app ... I'm a bit lost here.

 

Thanks,

 

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#1
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1 Accepted Solution
Re:Deco X50, cannot find access control (white list) settings anywhere-Solution
2024-10-22 02:31:11 - last edited a week ago

  @MeNaCeNZ 

Hi, I noticed your current firmware is 2.0.3 20240112 Rel. 36417, which is supposed to be an ISP-customized version. So the supported software features are different from the general version.

Is your Deco provided by the internet service provider?

If yes, please get in touch with the ISP first to see whether they could help you with the firmware upgrade.

Thank you very much and best regards.

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#2
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Re:Deco X50, cannot find access control (white list) settings anywhere-Solution
2024-10-22 02:31:11 - last edited a week ago

  @MeNaCeNZ 

Hi, I noticed your current firmware is 2.0.3 20240112 Rel. 36417, which is supposed to be an ISP-customized version. So the supported software features are different from the general version.

Is your Deco provided by the internet service provider?

If yes, please get in touch with the ISP first to see whether they could help you with the firmware upgrade.

Thank you very much and best regards.

Recommended Solution
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#2
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Re:Deco X50, cannot find access control (white list) settings anywhere
2024-10-22 03:10:01
Ah interesting, so ideally I could just use the web frontend to update to the latest firmware available through the Australian website (I'm in New Zealand and closest website is Australia)? I doubt my ISP will be any good at ever updating the firmware to something newer
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#3
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