@Raccoon330 same here I have HS 300 , cannot start any smart action.

Raccoon330 wrote

Can't control Kasa KP303 & HS300 via Shortcuts or Automation options, they were fine until a couple days ago.

 

When I try to create any Shortcuts or Automation option, I get "Includes deleted devices that cannot be controlled". Obviously, they are still in my account, and can be controlled remotely through the app, but they cannot be controlled through the Smart Button or any other means using the Shortcuts or Automation options. Automation options via smart buttons or other means.

 

Please help!

Exactly describes my situation.  I'm pretty tech savvy and it has me beaten!@Raccoon330 

  @Stephe It is an update that went wrong on their side , I v seen the same issue few months ago with other model and they fixed it but they pushed an update on HS and KS and it it broke somehting so they need it to fix it in theri code.

  @Raccoon330 

Mines the same with kp303s

Happened a few days ago and made all my automations fail. 

They seemed to rectify 24 hours later.

Now they are doing the same again. 

All my single outlets work fine, automation run etc. But my kp303s fail. 

All outlets switch fine in the app manually but cannot be run form an automation (time trigger/button trigger) 

When I tried to change the automation I get the same "deleted device" message. 

I've tried factory resetting a power strip and reading it, but I can't add it to an automation with the same deleted message. 

Please help tplink. 

  @Wblue Indeed you describe exactly my situation. All my single sockets worked perfectly and continue to do so. I have completely wiped all settings, uninstalled, rebooted, reset kp303, and started again with a new account....just the same problem with the kp303!

Any idea when this all started?

TIA

  @Stephe 

It failed for me on the 21st October and still is failing.

Previous to that it failed 16th to the 17th (about 36 hours total)

I can see it from my automation log

  @Wayn e-TP It doesn't look like anything's changed.