M5 unable to use

a week ago

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2024-10-25

M5 unable to use

a week ago

Model: Deco M5

Hardware Version: V8

Firmware Version: unsure

My DECO M5 stopped working after the adapter was plugged into a plug extender socket. It has no LED, only noises of beeping.

1 Reply

a week ago

Posts: 12299

Helpful: 1698

Solutions: 1084

Stories: 9

Registered: 2020-04-14

Re:M5 unable to use

a week ago

Hi, Thank you very much for your feedback.

What kind of "plug extender socket" do you use? Can you share the model number or any pictures here?

Are there any other high-power home appliances plugged into the nearby sockets?

How many Deco M5 units do you have? Did all the them have the same issue?

Wait for your reply and best regards.