@David-TP Thank you for your reply.

I now hit this issue again, and made some testing:

- Changing Mobile Data Off, waiting ~ one minute and then turning it On again. No change to the connection during the next couple of minutes. Led stays solid red.

- Selecting 4G Only - still offline

- Signal strengt: RSRP 0, RSRQ 0, SNR 0. External antenna is in use, that has been working fine with the previous 4G router.

- Manual frequence selection does not find any frequencies

- Manual operator selection does not find any operators
- At this point I rebooted Deco from the app. It helps, Deco boots up normally, and the internet connection is restored. Led goes from green to red to white

- After reboot, the manual operator selection finds 5 operators, including my current automatic one

- Now (it's snowing) RSRP -99, RSRQ -10, SNR 4.6, 3/5 yellow signal bars. On better weather 5/5 green bars can be seen. No other changes were made in addition to reboot

BR,

Juha

  @David-TP 

Hi,

I hit this again, and took some logs and screenshots. Can you please tell what is your preferred way to share those?

This time 5G was lost, but the numbers were non-zero: RSRP -100dBm, RSRQ -14dB, SNR 2.6dB, Cell ID -1

Here's part of the log that is from the moment I noticed the connection being lost today, and seems somehow different from the earlier log lines

Mon Nov 25 20:03:55 2024 daemon.err bandwidth_contr: get mode: 11AHE160

Mon Nov 25 20:04:01 2024 cron.info crond[5926]: crond: USER root pid 15103 cmd sh /usr/sbin/process_monit
Mon Nov 25 20:04:15 2024 daemon.err nrd[12514]: wlanifMapToBandwidth: Invalid bandwidth from driver: 3
Mon Nov 25 20:04:15 2024 daemon.notice nrd[12514]: ar_apinfo_collect[line 1123]: AP sync timer expires!
Mon Nov 25 20:04:15 2024 user.info : [mobile] [WaitForEventResult] NTP may affect the timeout 30s.
Mon Nov 25 20:04:15 2024 user.err : [mobile] [GetSimStatus] GetSimStatus:Received timeout from mobile.
Mon Nov 25 20:04:15 2024 daemon.info conn-indicator: <31330300> mobile dial ready: 0
Mon Nov 25 20:04:15 2024 daemon.notice netifd: proto_shell_handler Interface 'wanb' cmd: 1
Mon Nov 25 20:04:15 2024 daemon.notice netifd: proto_shell_handler Interface 'wanbv6' cmd: 1
Mon Nov 25 20:04:15 2024 user.info : [mobile] [WaitForEventResult] NTP may affect the timeout 30s.
Mon Nov 25 20:04:15 2024 user.err : [mobile] [GetPktStat] Received PktStat from mobile timeout.
Mon Nov 25 20:04:15 2024 user.notice mobile: teardown wanb  rmnet_mhi0.1
Mon Nov 25 20:04:15 2024 daemon.notice netifd: wanb (15244): mc.dial
Mon Nov 25 20:04:15 2024 daemon.notice netifd: proto_shell_script_cb Interface 'wanb'
Mon Nov 25 20:04:15 2024 daemon.notice netifd: proto_shell_task_finish Interface 'wanb' state: 3
Mon Nov 25 20:04:15 2024 daemon.notice netifd: interface_proto_cb Interface 'wanb' state: 2
Mon Nov 25 20:04:15 2024 daemon.notice netifd: interface_proto_cb Interface 'wanb' is now down
Mon Nov 25 20:04:15 2024 daemon.err miniupnpd[12943]: ioctl(s, SIOCGIFADDR, ...): Address not available
Mon Nov 25 20:04:15 2024 daemon.err miniupnpd[12943]: Failed to get IP for interface rmnet_mhi0.1
Mon Nov 25 20:04:15 2024 daemon.warn miniupnpd[12943]: SendNATPMPPublicAddressChangeNotification: cannot get public IP address, stopping
Mon Nov 25 20:04:15 2024 user.notice mobilev6: teardown wanbv6  rmnet_mhi0.1
Mon Nov 25 20:04:15 2024 daemon.notice netifd: proto_shell_handler Interface 'lanv6' cmd: 1
Mon Nov 25 20:04:15 2024 daemon.info conn-indicator: <31330300> Invoke led: conn[1]
Mon Nov 25 20:04:15 2024 user.notice smartip: [lan] new dnsServer is 0xac181f01 0x0
Mon Nov 25 20:04:15 2024 user.info smartip: [lan] pid is 13495
Mon Nov 25 20:04:15 2024 user.notice smartip: [lan] kill process udhcpd
Mon Nov 25 20:04:15 2024 daemon.err udhcpd[13495]: Received SIGTERM
Mon Nov 25 20:04:15 2024 daemon.info leds: Event: conn.offline
Mon Nov 25 20:04:16 2024 daemon.notice conn-indicator: Connectivity changed: ONLINE(0x0) -> OFFLINE(0x1)
Mon Nov 25 20:04:16 2024 daemon.info conn-indicator: Notify inet.down
Mon Nov 25 20:04:16 2024 user.notice dhcp6s: stop dhcp6s server
Mon Nov 25 20:04:16 2024 user.notice root: stopping dhcp6s
Mon Nov 25 20:04:16 2024 daemon.warn radvd[15059]: Exiting, sigterm or sigint received.
Mon Nov 25 20:04:16 2024 daemon.notice netifd: wanbv6 (15249): mc.dial
Mon Nov 25 20:04:16 2024 daemon.notice netifd: proto_shell_script_cb Interface 'wanbv6'
Mon Nov 25 20:04:16 2024 daemon.notice netifd: proto_shell_task_finish Interface 'wanbv6' state: 3
Mon Nov 25 20:04:16 2024 daemon.notice netifd: interface_proto_cb Interface 'wanbv6' state: 2
Mon Nov 25 20:04:16 2024 daemon.notice netifd: interface_proto_cb Interface 'wanbv6' is now down
Mon Nov 25 20:04:16 2024 user.err ndppd[15156]: (error) Shutting down...
Mon Nov 25 20:04:16 2024 user.err ndppd[15156]: (error) Failed to poll interfaces: 0
Mon Nov 25 20:04:16 2024 user.notice ndppd[15156]: (notice) Bye
Mon Nov 25 20:04:16 2024 user.notice firewall: wanb ifdown, start flush firewall.
Mon Nov 25 20:04:16 2024 user.notice firewall: removing wanb (rmnet_mhi0.1) from zone wan
Mon Nov 25 20:04:16 2024 user.notice smartip: [lan] wan type is , we do NOT change the lease time
Mon Nov 25 20:04:17 2024 user.notice smartip: [lan] found one valid DNS in 1 DNS
Mon Nov 25 20:04:17 2024 daemon.info conn-indicator: Notify inet.down
Mon Nov 25 20:04:17 2024 user.notice smartip: [lan] add DNS 172.24.31.1
Mon Nov 25 20:04:17 2024 user.info smartip: [lan] smartip_add_reservation_list (lan)!!
Mon Nov 25 20:04:17 2024 user.emerg : tp211,501[15243]:
Mon Nov 25 20:04:17 2024 daemon.notice netifd: proto_shell_script_cb Interface 'lanv6'
Mon Nov 25 20:04:17 2024 daemon.notice netifd: proto_shell_task_finish Interface 'lanv6' state: 3
Mon Nov 25 20:04:17 2024 daemon.notice netifd: interface_proto_cb Interface 'lanv6' state: 2
Mon Nov 25 20:04:17 2024 daemon.notice netifd: interface_proto_cb Interface 'lanv6' is now down
Mon Nov 25 20:04:17 2024 user.emerg : tp211,501[15243]:
Mon Nov 25 20:04:17 2024 user.info smartip: [lan] smartip_handle_dhcpd_action DHCPD_FORCE_ON:
Mon Nov 25 20:04:17 2024 user.notice smartip: [lan] start udhcpd
Mon Nov 25 20:04:17 2024 user.info smartip: [lan] cmd /usr/sbin/udhcpd -f /tmp/udhcpd_lan.conf -S &
Mon Nov 25 20:04:17 2024 daemon.err udhcpd[15554]: udhcpd (v1.22.1) started
Mon Nov 25 20:04:17 2024 daemon.err udhcpd[15554]: start ip 0xac181f64, end ip 0xac181fc7, subnet:0xffffff00
Mon Nov 25 20:04:17 2024 daemon.err udhcpd[15554]: lease ip: 0xac181f70
Mon Nov 25 20:04:17 2024 daemon.err udhcpd[15554]: lease ip: 0xac181f65
Mon Nov 25 20:04:17 2024 daemon.err udhcpd[15554]: lease ip: 0xac181f6a
Mon Nov 25 20:04:17 2024 daemon.err udhcpd[15554]: lease ip: 0xac181f72
Mon Nov 25 20:04:17 2024 daemon.err udhcpd[15554]: udhcpd response_fd = 7

Mon Nov 25 20:04:18 2024 daemon.info conn-indicator: Notify inet.down
Mon Nov 25 20:04:19 2024 user.notice lanv6: proto_lanv6_teardown
Mon Nov 25 20:04:19 2024 user.notice dhcp6s: stop dhcp6s server
Mon Nov 25 20:04:19 2024 user.notice root: stopping dhcp6s
Mon Nov 25 20:04:19 2024 user.notice firewall: lanv6 ifdown, start flush firewall.
Mon Nov 25 20:04:19 2024 daemon.err conn-indicator: [send_query] Failed to send DNS query: Network unreachable
Mon Nov 25 20:04:20 2024 user.emerg : tp211,501[15715]:
Mon Nov 25 20:04:20 2024 user.emerg : tp211,501[15715]:
Mon Nov 25 20:04:22 2024 user.notice firewall: wanbv6 ifdown, start flush firewall.
Mon Nov 25 20:04:22 2024 user.notice firewall: removing wanbv6 (rmnet_mhi0.1) from zone wan
Mon Nov 25 20:04:23 2024 user.emerg : tp211,501[15998]:
Mon Nov 25 20:04:23 2024 user.emerg : tp211,501[15998]:
Mon Nov 25 20:04:23 2024 daemon.err conn-indicator: [send_query] Failed to send DNS query: Network unreachable
Mon Nov 25 20:04:25 2024 daemon.err bandwidth_contr: get mode: 11AHE160

Mon Nov 25 20:04:27 2024 daemon.err conn-indicator: [send_query] Failed to send DNS query: Network unreachable
Mon Nov 25 20:04:30 2024 user.notice mobile_v6_online_test: domain=facebook.com result=3
Mon Nov 25 20:04:34 2024 daemon.err conn-indicator: [send_query] Failed to send DNS query: Network unreachable
Mon Nov 25 20:04:37 2024 daemon.err conn-indicator: [send_query] Failed to send DNS query: Network unreachable
Mon Nov 25 20:04:41 2024 daemon.err conn-indicator: [send_query] Failed to send DNS query: Network unreachable
Mon Nov 25 20:04:44 2024 user.notice mobile_v6_online_test: domain=bing.com result=3
Mon Nov 25 20:04:45 2024 user.err : [mobile] [GetSimStatus] Get sim card status info failed (-3).
Mon Nov 25 20:04:45 2024 user.warn : [mobile] [ReceiveThread] Release request 0x3FBB131B type:0x00000060 res.
Mon Nov 25 20:04:45 2024 user.warn : [mobile] [ReceiveThread] Release request 0x3FBB131B res end.
Mon Nov 25 20:04:46 2024 user.info : [mobile] [WaitForEventResult] NTP may affect the timeout 30s.
Mon Nov 25 20:04:46 2024 user.err : [mobile] [GetSimStatus] GetSimStatus:Received timeout from mobile.
Mon Nov 25 20:04:46 2024 daemon.err nrd[12514]: wlanifMapToBandwidth: Invalid bandwidth from driver: 3
Mon Nov 25 20:04:48 2024 daemon.err conn-indicator: [send_query] Failed to send DNS query: Network unreachable
Mon Nov 25 20:04:50 2024 user.info : [mobile] [WaitForEventResult] NTP may affect the timeout 30s.
Mon Nov 25 20:04:50 2024 user.err : [mobile] [GetPktStat] Received PktStat from mobile timeout.
Mon Nov 25 20:04:51 2024 daemon.err conn-indicator: [send_query] Failed to send DNS query: Network unreachable
Mon Nov 25 20:04:53 2024 user.err : [simplecom][simplecom_send_at_cmd_sync]:Timeout.(cmd=at+qtemp)
Mon Nov 25 20:04:53 2024 user.info : [simplecom][simplecom_deinit]:parent=15009 stop
Mon Nov 25 20:04:53 2024 user.warn : [simplecom][assist_signal_handle]:===> [15010]SIGHUP
Mon Nov 25 20:04:53 2024 user.info : [simplecom][simplecom_init]:child=15010 stop