M9 Deco Guest wifi stopped working

M9 Deco Guest wifi stopped working

M9 Deco Guest wifi stopped working
M9 Deco Guest wifi stopped working
9 hours ago
Model: Deco M9 Plus  
Hardware Version: V2
Firmware Version:

Hi, for some reason I can no longer connect to the guest wifi. I have removed security to see if I can log on, and still, the problem persists. This also applies to other devices, so it's not just one device that has the problem. I've also changed to 2.4GHz rather than having both on (2.4 & 5), and still, there is no change.
Does anyone know what the issue is and how I can resolve it, or is there a way to delete the guest wifi and set this up again? 

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Re:M9 Deco Guest wifi stopped working
3 hours ago - last edited 3 hours ago

  @CAptain_Me 

 

When you turn off Guest WiFi in Deco app, that will reset its SSID and password. Try that.

 

Also check if your M9 Plus keeps broadcasting 2.4GHz, this will be easy to check in Deco app. Open info page for Satellite Deco and you should see similar to this:

 

 

If you do not see 2.4GHz after "Connected to:" it could mean your Satellite Deco (or Deco it is connected to) has hardware issue and does not broadcast on 2.4GHz.

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