Deco M4 latency spikes every 10 seconds

Deco M4 latency spikes every 10 seconds

Deco M4 latency spikes every 10 seconds
Deco M4 latency spikes every 10 seconds
7 hours ago
Tags: #Latency spikes
Model: Deco M4  
Hardware Version:
Firmware Version: 1.6.2

Newly installed. Everything's great except...

 

...lag spikes of up to 1300 to 2000+ms, every 10 seconds.

 

It's absolutely trashing audio and video meetings. I'm having to fall back on my using my phone as a 4G hotspot to get a stable wireless network connection.

 

Tried:

 

  • Rebooting the router
  • Rebooting the Deco network
  • Rebooting my endpoints
  • Making sure everything had current firmware in the end-to-end chain
  • I don't want to run these in AP mode because I bought them for their webfiltering capability (which is disabled in AP mode).

 

I since note from these forums that this is an issue that affects multiple models and that has been repeatedly raised for a number of years, often without resolution.

 

If I can't get a reasonable solution very quickly, they will go back to the retailer as faulty.

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