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Deco X50 poe blocking certain websites

Trowa

3 weeks ago

Posts: 4

Helpful: 2

Solutions: 0

Stories: 0

Registered: 2024-12-01

Deco X50 poe blocking certain websites

3 weeks ago

Tags:

Model: Deco X50 - PoE

Hardware Version: V2

Firmware Version: 1.0.6 Build 20240809 Rel. 67695

Hi I need help

some websites are blocked such as lazada websites lazada.com.

This is not isp blocked, I already tried

connect directly the laptop to modem all are accesible

clone mac address of laptop to deco x50 poe

change dns

deco x50 poe is newly bought I also tried to reset it. no parental control, no home shield and others

I previously use S7 this don't have problem

6 Reply

David-TP

3 weeks ago

Posts: 12841

Helpful: 1805

Solutions: 1298

Stories: 9

Registered: 2020-04-14

Re:Deco X50 poe blocking certain websites

3 weeks ago

@Trowa

Hi, Thank you very much for the feedback.

A new firmware 1.4.4 was released for Deco X50-POE(EU/US). It is suggested to install this version to see whether it helped or not:

https://community.tp-link.com/en/home/forum/topic/710398

By the way, would there be any error message when you failed to access lazada.com?

Can you reproduce this issue on different devices?

Wait for your reply and best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.

Trowa

LV1

3 weeks ago

Posts: 4

Helpful: 2

Solutions: 0

Stories: 0

Registered: 2024-12-01

Re:Deco X50 poe blocking certain websites

3 weeks ago

@David-TP

David-TP wrote

@Trowa

Hi, Thank you very much for the feedback.

A new firmware 1.4.4 was released for Deco X50-POE(EU/US). It is suggested to install this version to see whether it helped or not:

https://community.tp-link.com/en/home/forum/topic/710398

By the way, would there be any error message when you failed to access lazada.com?

Can you reproduce this issue on different devices?

Wait for your reply and best regards.

Hi david thanks for the reply

This is what I see when I click the link that you send. No firmware version 1.4.4 also I am using Deco X50-PoE(US) ver 2.0

For the lazada website. Error is "took long to respond". same error on all other devices. Also I can ping www.lazada.com.ph using cmd

David-TP

2 weeks ago

Posts: 12841

Helpful: 1805

Solutions: 1298

Stories: 9

Registered: 2020-04-14

Re:Deco X50 poe blocking certain websites

2 weeks ago

@Trowa

Hi, the 1.4.4 firmware was just released for Deco X50-POE(EU/US)_v2. If you access the local website, there might be a delay in uploading the latest firmware version.

You can go to the https://www.tp-link.com/us/support/download/deco-x50-poe/v2/#Firmware to download the proper firmware.

Thank you very much and best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.