Terrible performance since installing X55 in my house

Terrible performance since installing X55 in my house

Terrible performance since installing X55 in my house
Terrible performance since installing X55 in my house
3 weeks ago
Model: Deco X55  
Hardware Version: V1
Firmware Version: 1.5.5 Build 20240718 Rel. 44414

I had a Google mesh wifi router system in my house for years.  About a month ago, I replaced it with a Deco X55 system, and the performance has degraded considerably.  I'm getting download speeds ranging from 1 - 35 Mbps unless I'm directly in front of the main device (which is connected to the Xfinity router).  The system logs are FILLED with errors, the download speeds are ridiculous, and the connection is constantly dropping.

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Re:Terrible performance since installing X55 in my house
3 weeks ago

  @dgvalliere 

Hi, welcome to the community.

May I know how many Deco units in the Mesh network? Are they all connected via WiFi Backhaul, not Ethernet cables?

-Can I have some screenshots of the network map on the Deco APP, such as:

 

" I'm getting download speeds ranging from 1 - 35 Mbps unless I'm directly in front of the main device (which is connected to the Xfinity router)"

-Please make sure the QOS has been disabled or set to 1000Mbps download/upload.

-If possible, it is also suggested to set Deco into "Access Point" mode-How to set up Deco to work in Access Point mode

 

 

Wait for your reply and best regards.

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