Iot network

Iot network

Iot network
Iot network
2 weeks ago - last edited Wednesday
Model: Deco X50-5G  
Hardware Version:
Firmware Version: 1.2.0

Hi, I have just updated my router with the latest firmware, this adds iot network which I have setup. 
I cannot see this network on my iPhone or enter it manually as a hidden network so I cannot therefore add any of my smart life iot devices as the smart home app needs to be on the network to setup these devices. 
 

it seems a good idea to have them separate but is there a solution for this?

 

I've tried disabling the password and turning on and off and rebooting but it will never connect. 
 

thanks

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#1
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1 Accepted Solution
Re:Iot network -Solution
Wednesday - last edited Wednesday

  @Johnisburt 

Update:

Hi, Thank you very much for your time and patience.

Please refer to this link to get the beta fix:

Deco X50-5G_V1_1.2.1 with IoT and CPU Optimization

Best regards.

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#7
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6 Reply
Re:Iot network
2 weeks ago

  @Johnisburt 

Hi, is the "IOT Network" detectable by other mobile devices, like the computer/tablet?

 

Would there be any special characters in the IOT SSID, like space or "_"?

Wait for your reply and best regards.

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#2
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Re:Iot network
2 weeks ago

  @David-TP 

hi, no other laptop or phone can see it and yes there is an underscore as the default provided one had one but will definitely try without. Thsnks

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#3
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Re:Iot network
2 weeks ago
No removing the underscore didn’t change anything
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#4
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Re:Iot network
2 weeks ago

  @Johnisburt 

Thanks for the feedback.

I'd like to follow up on your case via email to ask the senior engineer for further assistance.

By the way, could you please help me run a test:

 if we enable the Guest network in 2.4GHz only and use the same SSID and password or "no security", will the Guest SSID be detected?

Wait for your reply and best regards.

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#5
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Re:Iot network
2 weeks ago

  @David-TP 

hi enabled guest network and that works as it shou

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#6
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Re:Iot network -Solution
Wednesday - last edited Wednesday

  @Johnisburt 

Update:

Hi, Thank you very much for your time and patience.

Please refer to this link to get the beta fix:

Deco X50-5G_V1_1.2.1 with IoT and CPU Optimization

Best regards.

Recommended Solution
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#7
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