Unstable LTE connection Deco X50-5G

Unstable LTE connection Deco X50-5G

Unstable LTE connection Deco X50-5G
Unstable LTE connection Deco X50-5G
2 weeks ago
Model: Deco X50-5G  
Hardware Version:
Firmware Version: 1.2.0. Build 20241011 Rel. 329...

 

 

 

 

Hello all,

 

I've changed my Deco X50-4G router to a new Deco X50-5G router with an external antenna on the roof.

I want to benefit from my SIM 5G subscription from Vodafone Spain with improved speed.

I believe the network coverage is fine and mobile devices and hotspots have no issues in this area.

 

However, after installation the internet (LTE) connection is very unstable and drops every 1- 2 hour.

I selected network type "preferably 5G" but I see the router see constantly switching between 4G and 5G (and bands) till it drops.

See the picture the status when temporary connected with 5G.

 

TP Link technical support has no answer. They said it maybe the signal and it is a new product ;(

I have changed the network to fixed 4G and the connection is stable now.

 

Does anyone have an idea how to solve it?  Or is it faulty software?

 

Many thanks for your help

 

 

 

 

 

 

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#1
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2 Reply
Re:Unstable LTE connection Deco X50-5G
2 weeks ago

  @HBES 

Hi, Thank you very much for the feedback.

Have you tried to enable "Cell lock" on the Deco APP?

How to Configure Cell Lock on the Deco X50-5G

 

Wait for your reply and best regards.

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#2
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Re:Unstable LTE connection Deco X50-5G
2 weeks ago
Thanks David, that's an interesting feature that I will try when I am back at location. Obviously this cannot not be changed remotely... I don't know what the downside is of locking a permanent cell (or band), but we will see what happens. Keep you posted.
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#3
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