Internet Speed issue

Internet Speed issue

Internet Speed issue
Internet Speed issue
2 weeks ago
Tags: #VLAN/IPTV #Internet Connection
Model: Deco M9 Plus  
Hardware Version:
Firmware Version: 1.6.4

Hi, hopefully someone can point me in the right direction...

 

I currently have a Fritzbox 7530 connected to my ONT and have my two Deco M9 Plus units. One is directly connected to the Fritzbox and the other is wireless.

I am trying to remove the Fritzbox middle man so that my ONT connects directly to the Deco however when I do so my internet speed considerably drops and im not sure why.

 

When i have this setup:

ONT -> Fritzbox -> Deco 

I get a nice 700mb+ download and upload speed

 

When I have this:
ONT -> Deco

I get under 100mb download and a 300mb upload

 

I have no idea why this is happening. I am using new Ethernet cables and have swopped them over just to make sure.

I am setting up my Zen provider details a PPPoE and enabling VLAN with the ID being 911, the Priority as 7 and 802.1Q Tag as enabled.

 

Any help or suggestions would be greatly appreciated.

 

Thanks in advance.

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Re:Internet Speed issue
2 weeks ago - last edited 2 weeks ago

  @c-andrews 

Hi, welcome to the community.

"ONT -> Deco

I get under 100mb download and a 300mb upload"

 

-Did you test the speed via "Test Internet Speed" on the Deco APP?

-Have you checked the wireless or Ethernet speed directly from the main Deco?

- Please also make sure the QOS has been disabled or set to 1000Mbps download/upload.

 

By the way, is the "the Priority as 7 and 802.1Q Tag" also required by the Zen provider?

Wait for your reply and best regards.

 

 

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