Wi-Fi losing connection

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Wi-Fi losing connection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Wi-Fi losing connection
Wi-Fi losing connection
2024-12-11 06:40:46 - last edited 2025-01-15 01:37:33
Model: Archer C80  
Hardware Version:
Firmware Version:

Hello Everybody,

 

I have Wi-Fi connection loses for 10-15 seconds in a random situations. red or yellow lights not appear in the router. I have LAN cable from this router to the PC, but it works perfectly and don't have losses, Only Wi-Fi connection have problems. I had communication with my provider but they tell me that there is everything ok from their side. I tried both 2.4GHz and 5GHz but problem still occurs. Firmware version is latest. What can I try to solve this problem?

Thanks in advance

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#1
1 Accepted Solution
Re:Wi-Fi losing connection-Solution
2024-12-12 05:51:05 - last edited 2025-01-15 01:37:33

 Hi @Gigsn,

Here are some suggestions for your issue:
    1) Make sure the Router is properly placed, it should be put in open area instead of inside a cabinet or shelf.
    2) Login the web management interface of the Router, go to Advanced > Wireless > Wireless Settings, change the wireless channel into another one.
    3) For 2.4GHz wireless client devices, adjust 2.4GHz channel width into 20MHz, for 5G wireless client devices, adjust 5GHz channel width into 80MHz or 40MHz to avoid interference. 

Please see here for Changing Channel and Channel Width on a TP-Link Router (new logo)

Welcome to Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#2
2 Reply
Re:Wi-Fi losing connection-Solution
2024-12-12 05:51:05 - last edited 2025-01-15 01:37:33

 Hi @Gigsn,

Here are some suggestions for your issue:
    1) Make sure the Router is properly placed, it should be put in open area instead of inside a cabinet or shelf.
    2) Login the web management interface of the Router, go to Advanced > Wireless > Wireless Settings, change the wireless channel into another one.
    3) For 2.4GHz wireless client devices, adjust 2.4GHz channel width into 20MHz, for 5G wireless client devices, adjust 5GHz channel width into 80MHz or 40MHz to avoid interference. 

Please see here for Changing Channel and Channel Width on a TP-Link Router (new logo)

Welcome to Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#2
Re:Wi-Fi losing connection
2024-12-12 12:57:13

  @Gigsn  I also facing same issue in my Archer C80 😔 . you are not alone .

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#3