Router Does not support my Modem

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Router Does not support my Modem

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

sachin0810

2013-08-20 13:13:22

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2013-08-20

Router Does not support my Modem

2013-08-20 13:13:22

Region : India

Model : TL-MR3420

Hardware Version : V1

Firmware Version : 3.12.21 Build 120508 Rel.52230n

ISP : TATA DOCOMO PHOTON+

Dear Sir,

I am using your 3g router from last 3 years and satisfied with your product,
but now days, i have change my modem and purchase new modem ZTE AC2787 (tata photon+) but its does not work,

Router detect that modem but does not connect to internet.

I already updated latest version provided by your website but nothing happen, after that i restore old version firmware

could you please provide modem configuration file for this

Regards
SACHIN RANSUBHE
M-7755903577

2 Reply

Jeffrey carter

LV2

2013-08-20 16:16:59

Posts: 57

Helpful: 3

Solutions: 0

Stories: 0

Registered: 2013-03-29

Re:Router Does not support my Modem

2013-08-20 16:16:59

I found the router's compatibility list says only ZTE AC2787 V1 is supported by this router: www.tp-link.com/en/support/3g-comp-list/?model=TL-MR3420&location=1151.
Is your AC2787 modem V1 or what else?

dharmendra_4ui

LV1

2014-03-09 01:48:05

Posts: 6

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2014-03-09

Router Does not support my Modem

2014-03-09 01:48:05

Yes the Modem version is V1

Details of Modem :

Model : ZTE AC2787

PID: M1C/V1/B
FCC ID : Q78-AC2787

if you can suggest any new bin file for the modem, would be approciated ...
Also do let us know of any know error and compatibility issue.

Router Does not support my Modem

Router Does not support my Modem

Information

Voters 0

Tags