WPA3 Option keeps disapearing

WPA3 Option keeps disapearing

WPA3 Option keeps disapearing
WPA3 Option keeps disapearing
2024-12-17 14:38:08 - last edited 2024-12-23 11:41:22
Model: Deco X55  
Hardware Version: V1
Firmware Version: 1.6.1

This has happened on other firmware but after having set to WPA2/WPA3 security. when checking back on main and guest networks it appears to only offer WPA2.

 

A reboot normally fixes this, but it would be good to understand if there is a fix?

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#1
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2 Accepted Solutions
Re:WPA3 Option keeps disapearing-Solution
2024-12-18 03:38:41 - last edited 2024-12-23 11:41:22

  @Chalet76 

Hi, Thank you very much for the feedback.

" when checking back on main and guest networks it appears to only offer WPA2."

-At this moment, would the "Security" on the Deco APP also revert to "WPA only"?(If yes, please refer to How to submit Deco APP log to help me submit the Deco APP log. thank you in advance.)

 

-If the Deco APP still said "WPA2/WPA3 ", how did you test the mobile devices use WPA2 only? Can you share any screenshots here?

 

Wait for your reply and best regards.

 

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#2
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Re:WPA3 Option keeps disapearing-Solution
2025-03-21 08:01:49 - last edited 2025-03-27 06:22:24

  @mrsvensven 

Hi, Thanks for the feedback.

It is suggested to install the latest 1.6.4 beta firmware here to see whether it helps:

https://community.tp-link.com/en/home/forum/topic/736386

 

Later, if the similar issue repeated again, before restarting the Deco( as reboot will clear all the previous web UI system log), please refer to this link to submit the Deco APP log, and also try to attach a copy of the web UI system log:

How to submit Deco APP log

Deco web interface login

 

Wait for your reply and best regards.

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#4
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Re:WPA3 Option keeps disapearing-Solution
2024-12-18 03:38:41 - last edited 2024-12-23 11:41:22

  @Chalet76 

Hi, Thank you very much for the feedback.

" when checking back on main and guest networks it appears to only offer WPA2."

-At this moment, would the "Security" on the Deco APP also revert to "WPA only"?(If yes, please refer to How to submit Deco APP log to help me submit the Deco APP log. thank you in advance.)

 

-If the Deco APP still said "WPA2/WPA3 ", how did you test the mobile devices use WPA2 only? Can you share any screenshots here?

 

Wait for your reply and best regards.

 

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#2
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Re:WPA3 Option keeps disapearing
2025-03-20 12:26:39

I'm having the same issue so I figured I'd post here instead of starting a new thread.

 

I have three Deco X55 units, hardware version 1, firmware version 1.6.1.

 

My main network is set to WPA3 only. My guest network is also set to WPA3 only.

 

For the past month or so, somehow the security setting of both networks has been changing itself to "WPA2".I fix this by opening the app and changing it back to "WPA3", but it generally only works for a day or two before the security setting changes itself back to "WPA2".

 

Sometimes (maybe 1 out of 5 times), I open the deco app and the only available security options are WPA2, WPA/WPA2, and none. WPA3 isn't in the list as an option. When this happens, I reboot the deco and then I am allowed to change the security back to WPA3.

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#3
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Re:WPA3 Option keeps disapearing-Solution
2025-03-21 08:01:49 - last edited 2025-03-27 06:22:24

  @mrsvensven 

Hi, Thanks for the feedback.

It is suggested to install the latest 1.6.4 beta firmware here to see whether it helps:

https://community.tp-link.com/en/home/forum/topic/736386

 

Later, if the similar issue repeated again, before restarting the Deco( as reboot will clear all the previous web UI system log), please refer to this link to submit the Deco APP log, and also try to attach a copy of the web UI system log:

How to submit Deco APP log

Deco web interface login

 

Wait for your reply and best regards.

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#4
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Re:WPA3 Option keeps disapearing
2025-03-24 17:41:03

  @David-TP 

 

The beta firmware seems to have solved the problem. It's been 3 days now with no issues.

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#5
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Re:WPA3 Option keeps disapearing
2025-07-17 11:46:46

This issue still remains on 1.6.7 for me. Running 6x X55 and 1x X50 Outdoor

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#6
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Re:WPA3 Option keeps disapearing
2025-08-07 06:47:11

  @Chalet76 

Same for me with firmware 1.6.7 WPA3 keeps disapearing, I have 3 X55 running

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#7
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Re:WPA3 Option keeps disapearing
2025-08-08 12:38:20

  @Chalet76 any update on this @David-TP?

 

Still happening for me on 1.6.7 - I did send in logs to support.

 

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#8
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Re:WPA3 Option keeps disapearing
3 weeks ago - last edited 3 weeks ago

  @Chalet76 

@Markusx55 

Hi, sorry for the delay.

Could you please test whether the beta firmware here helps:

1.6.7_Build 25070312_Beta

(It could revert to the official 1.6.7 directly via web UI)

Wait for your reply.

Best regards.

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#9
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Re:WPA3 Option keeps disapearing
3 weeks ago
48 hours on. - so far so good with the Beta release.
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#10
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Re:WPA3 Option keeps disapearing
3 weeks ago

  @Chalet76 Excellent!laugh

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#11
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