Vodafone the connection is broken

Vodafone the connection is broken

Vodafone the connection is broken
Vodafone the connection is broken
Thursday
Model: Archer AX72  
Hardware Version: V7
Firmware Version: 1.2.6 Build 20240619

With my Vodafone modem, the connection drops every day or two.

Modem CH7465VF

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#1
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2 Reply
Re:Vodafone the connection is broken
Friday

Hi  @VodafonWAN,

There are a few different cases related with unstable connection, including WAN connection unstable and wireless client devices unstable.
For WAN connection unstable (Router Internet LED turns red/orange occasionally): 
    1) Connect a PC directly into your modem to verify if your ISP Internet is stable.
    2) Make sure the Ethernet cable between your modem and the Router is connected properly, replaced old cables with new ones.
    3) Change the DNS Server of the Router, login the web management interface of the Router, go to Advanced > Network > Internet > Advanced Settings, change the two DNS Servers into 1.1.1.1 and 8.8.8.8How to Change the DNS servers on the wireless router and DSL modem router (New UI)?
    4) Go to Advanced > System > Firmware Update to upgrade the firmware of the Router. How to Upgrade the Firmware on the TP-Link Wi-Fi Routers?
For wireless client devices unstable: 
    1) Make sure the Router is properly placed, it should be put in open area instead of inside a cabinet or shelf.
    2) Login the web management interface of the Router, go to Advanced > Wireless > Wireless Settings, change the wireless channel into another one.
    3) For 2.4GHz wireless client devices, adjust 2.4GHz channel width into 20MHz, for 5G wireless client devices, adjust 5GHz channel width into 80MHz or 40MHz to avoid interference.

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#2
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Re:Vodafone the connection is broken
Friday

  @Joseph-TP 

Hi,

 

The interesting thing is that the WAN connection LED does not turn yellow when it is disconnected but goes out completely. And only restarting the router helps. Why is this possible?

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#3
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