Frequent Internet Disconnections After Firmware Update on Deco X50

Frequent Internet Disconnections After Firmware Update on Deco X50

Frequent Internet Disconnections After Firmware Update on Deco X50
Frequent Internet Disconnections After Firmware Update on Deco X50
22 hours ago - last edited 20 hours ago
Model: Deco X50  
Hardware Version: V1
Firmware Version: 1.4.0 Build 20240718 Rel. 44385

My Deco X50(US) Ver:1.20 has been working perfectly for over a year without any disconnections.

However, after the automatic firmware update to 1.4.0 Build 20240718 Rel. 44385 last week, I started experiencing multiple internet disconnections throughout the day.

I noticed that the issue seems to be related to the 'br-wan' link going down.

Below is the log I observed:

 

event1:

Thu Dec 26 07:54:41 2024 daemon.notice pppd[1674]: len < 0
Thu Dec 26 07:54:41 2024 daemon.notice netifd: internet (1674): len < 0
Thu Dec 26 07:54:47 2024 daemon.notice netifd: Network device 'br-wan' link is down
Thu Dec 26 07:54:47 2024 daemon.notice netifd: Interface 'wan' has link connectivity loss
Thu Dec 26 07:54:47 2024 daemon.notice netifd: Interface 'internet' has link connectivity loss
Thu Dec 26 07:54:47 2024 daemon.info conn-indicator: <31330300> link event: br-wan.down
Thu Dec 26 07:54:47 2024 daemon.info conn-indicator: <31330200> Invoke led: conn[1]
Thu Dec 26 07:54:47 2024 daemon.notice netifd: proto_shell_handler Interface 'internet' cmd: 1
Thu Dec 26 07:54:47 2024 daemon.info leds: Event: conn.offline
Thu Dec 26 07:54:47 2024 daemon.notice conn-indicator: Connectivity changed: ONLINE(0x0) -> OFFLINE(0x1)
Thu Dec 26 07:54:47 2024 daemon.info conn-indicator: Notify inet.down
Thu Dec 26 07:54:47 2024 daemon.notice netifd: interface_proto_cb Interface 'wan' state: 2
Thu Dec 26 07:54:47 2024 daemon.notice netifd: interface_proto_cb Interface 'wan' is now down
Thu Dec 26 07:54:47 2024 user.notice pppoe: teardown internet br-wan
Thu Dec 26 07:54:47 2024 user.notice ppp: teardown internet 
...
Thu Dec 26 07:54:47 2024 daemon.info pppd[1674]: got_sigterm, Terminating on signal 15
Thu Dec 26 07:54:47 2024 daemon.notice pppd[1674]: len < 0
Thu Dec 26 07:54:47 2024 daemon.notice netifd: internet (1674): got_sigterm, Terminating on signal 15
Thu Dec 26 07:54:47 2024 daemon.notice netifd: internet (1674): len < 0
Thu Dec 26 07:54:47 2024 daemon.notice netifd: proto_shell_script_cb Interface 'internet' 
Thu Dec 26 07:54:47 2024 daemon.notice netifd: proto_shell_task_finish Interface 'internet' state: 3
Thu Dec 26 07:54:47 2024 authpriv.info dropbear[1264]: Child connection from 192.168.10.250:48578
Thu Dec 26 07:54:47 2024 daemon.notice netifd: internet (1674): Command failed: Not found
Thu Dec 26 07:54:47 2024 authpriv.info dropbear[1267]: Child connection from 192.168.10.250:48580
Thu Dec 26 07:54:47 2024 daemon.notice netifd: internet (1674): Command failed: Not found
Thu Dec 26 07:54:47 2024 daemon.info pppd[1674]: Connect time 331.1 minutes.
Thu Dec 26 07:54:47 2024 daemon.info pppd[1674]: Sent 516444870 bytes, received 863906808 bytes.
Thu Dec 26 07:54:47 2024 daemon.notice netifd: internet (1674): Connect time 331.1 minutes.
Thu Dec 26 07:54:47 2024 daemon.notice netifd: internet (1674): Sent 516444870 bytes, received 863906808 bytes.
Thu Dec 26 07:54:47 2024 daemon.notice netifd: Network device 'pppoe-internet' link is down
Thu Dec 26 07:54:47 2024 daemon.err miniupnpd[2622]: ioctl(s, SIOCGIFADDR, ...): Address not available
Thu Dec 26 07:54:47 2024 daemon.err miniupnpd[2622]: Failed to get IP for interface pppoe-internet
 

event2:

Thu Dec 26 08:38:13 2024 daemon.notice pppd[1669]: len < 0
Thu Dec 26 08:38:13 2024 daemon.notice netifd: internet (1669): len < 0
Thu Dec 26 08:38:15 2024 user.notice root: [camera_security_sched] has_config: no config
Thu Dec 26 08:38:19 2024 daemon.notice nrd[1038]: ar_apinfo_collect[line 1138]: AP sync timer expires!
Thu Dec 26 08:38:22 2024 daemon.notice netifd: Network device 'br-wan' link is down
Thu Dec 26 08:38:22 2024 daemon.notice netifd: Interface 'wan' has link connectivity loss
Thu Dec 26 08:38:22 2024 daemon.notice netifd: Interface 'internet' has link connectivity loss
Thu Dec 26 08:38:22 2024 daemon.info conn-indicator: <31330300> link event: br-wan.down
Thu Dec 26 08:38:22 2024 daemon.info conn-indicator: <31330200> Invoke led: conn[1]
Thu Dec 26 08:38:22 2024 daemon.info leds: Event: conn.offline
Thu Dec 26 08:38:22 2024 daemon.notice netifd: proto_shell_handler Interface 'internet' cmd: 1
Thu Dec 26 08:38:22 2024 daemon.notice conn-indicator: Connectivity changed: ONLINE(0x0) -> OFFLINE(0x1)
Thu Dec 26 08:38:22 2024 daemon.info conn-indicator: Notify inet.down
Thu Dec 26 08:38:22 2024 daemon.notice netifd: interface_proto_cb Interface 'wan' state: 2
Thu Dec 26 08:38:22 2024 daemon.notice netifd: interface_proto_cb Interface 'wan' is now down
Thu Dec 26 08:38:22 2024 user.notice pppoe: teardown internet br-wan
Thu Dec 26 08:38:22 2024 user.notice ppp: teardown internet 
Thu Dec 26 08:38:22 2024 authpriv.info dropbear[1257]: Child connection from 192.168.10.250:49038
Thu Dec 26 08:38:22 2024 authpriv.info dropbear[1258]: Child connection from 192.168.10.250:49040
...
Thu Dec 26 08:38:22 2024 daemon.info pppd[1669]: got_sigterm, Terminating on signal 15
Thu Dec 26 08:38:22 2024 daemon.notice pppd[1669]: len < 0
Thu Dec 26 08:38:22 2024 daemon.notice netifd: internet (1669): got_sigterm, Terminating on signal 15
Thu Dec 26 08:38:22 2024 daemon.notice netifd: internet (1669): len < 0
Thu Dec 26 08:38:22 2024 daemon.notice netifd: proto_shell_script_cb Interface 'internet' 
Thu Dec 26 08:38:22 2024 daemon.notice netifd: proto_shell_task_finish Interface 'internet' state: 3
Thu Dec 26 08:38:22 2024 daemon.notice netifd: internet (1669): Command failed: Not found
Thu Dec 26 08:38:22 2024 daemon.notice netifd: internet (1669): Command failed: Not found
Thu Dec 26 08:38:22 2024 daemon.info pppd[1669]: Connect time 43.6 minutes.
Thu Dec 26 08:38:22 2024 daemon.info pppd[1669]: Sent 32974856 bytes, received 98824904 bytes.
Thu Dec 26 08:38:22 2024 daemon.notice netifd: internet (1669): Connect time 43.6 minutes.
Thu Dec 26 08:38:22 2024 daemon.notice netifd: internet (1669): Sent 32974856 bytes, received 98824904 bytes.
Thu Dec 26 08:38:22 2024 daemon.notice netifd: Network device 'pppoe-internet' link is down
Thu Dec 26 08:38:22 2024 daemon.err miniupnpd[2786]: ioctl(s, SIOCGIFADDR, ...): Address not available
Thu Dec 26 08:38:22 2024 daemon.err miniupnpd[2786]: Failed to get IP for interface pppoe-internet


 

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#1
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3 Reply
Re:Frequent Internet Disconnections After Firmware Update on Deco X50
17 hours ago

  @nate12345 

Hi, Thanks for the feedback.

I noticed you have updated from 1.4.0 to 1.4.5 now. Did the new firmware help with the disconnection issue?

 

By the way, May I know your internet service provider?

Would Deco turn red during the disconnection?

Wait for your reply and best regards.

 

 

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#2
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Re:Frequent Internet Disconnections After Firmware Update on Deco X50
16 hours ago

  @David-TP 

Hi David,
Thank you for your reply.

Yes, after posting, I manually updated the firmware to 1.4.5. I will need to test for another week to verify if the disconnection issue occurs again.
I will update you afterward.

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#3
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Re:Frequent Internet Disconnections After Firmware Update on Deco X50
16 hours ago

  @David-TP When will the new update for Deco x50 version 1.30 come out? There are many problems, it is not working well with X10 and M4 version 2 beta.

Sayeem Ahmed
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#4
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