The home app deleted one of my profiles

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The home app deleted one of my profiles

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
The home app deleted one of my profiles
The home app deleted one of my profiles
2024-12-31 18:33:18 - last edited 2025-01-14 01:29:01
Model: Archer AX3000  
Hardware Version: V1
Firmware Version: Newest

The home app deleted one of my profiles 

Why

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Re:The home app deleted one of my profiles -Solution
2025-01-02 06:14:37 - last edited 2025-01-14 01:29:01

 Hi @Arye_N,

Please check if anyone else has logged into the Tether APP with the same owner account as you? If so, it may have been deleted by mistake.
If it has not been shared with others, please set a strong password and do not share the same password with other web or apps to prevent account leakage.

 

Have you created other configuration files? Is it normal? If other configuration files are normal, it is recommended that you create a new configuration file to compare whether it will disappear?

 

In addition, please make sure that your Tether APP has been updated to the latest version.
If there are other questions, please explain the specific function configuration in detail, and we will try to follow up and confirm.

Welcome to Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
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Re:The home app deleted one of my profiles -Solution
2025-01-02 06:14:37 - last edited 2025-01-14 01:29:01

 Hi @Arye_N,

Please check if anyone else has logged into the Tether APP with the same owner account as you? If so, it may have been deleted by mistake.
If it has not been shared with others, please set a strong password and do not share the same password with other web or apps to prevent account leakage.

 

Have you created other configuration files? Is it normal? If other configuration files are normal, it is recommended that you create a new configuration file to compare whether it will disappear?

 

In addition, please make sure that your Tether APP has been updated to the latest version.
If there are other questions, please explain the specific function configuration in detail, and we will try to follow up and confirm.

Welcome to Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
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