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Band steering not doing anything

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Band steering not doing anything

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Band steering not doing anything
Band steering not doing anything
2025-01-15 20:14:27
Tags: #Network Connectivity

Controller 5.15

2x EAP 670, 1x EAP 615

 

Band steering is set to Prefer 5/6. SSID configured as dual band. 
 

At any given time, only 1/5-1/4 of devices are on 5 GHz. Many 5 GHz capable devices that are physically close to the APs are perpetually connected to 2.4 GHz. Overall distribution of the system is unchanged whether band steering is set to Off, Balanced, or Prefer 5/6. 
 

Any tips or insights on this problem? Is it just faulty implementation?

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Re:Band steering not doing anything
2025-01-16 09:14:49

Hi  @nRayAffair 

 

What's the firmware version of the EAP that you're using? Please make sure they are the latest one.

 

Please also check the wifi interference/utilization of the 5G at your environment; it's possible that the 5G is more crowded than 2.4G at the site so they choose to connect 2.4G.

 

How to optimize wireless performance of EAP products

 

 

Wish you a happy life and smooth network usage!  >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
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Re:Band steering not doing anything
2025-01-16 10:56:34

  @Vincent-TP All Omada devices are on latest firmware. At the time of this posting, 5 GHz utilization was low single digit percent and 2.4 GHz utilization was consistently 30-60% for each EAP. I ran the global WLAN optimization last night, and while no changes were made to channel or power of each device and frequency (I have run the non-global optimization multiple times recently), after it completed, many devices changed to 5 GHz. It's unclear what about the WLAN optimization prompted a change in band steering behavior. 

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#3
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Re:Band steering not doing anything
2025-01-17 02:44:47 - last edited 2025-01-17 02:45:18

Hi  @nRayAffair 

 

With the WLAN optimization service, the controller will determine the optimum operation channels and power concluded from the scanning, considering the traffic, deployment size, and client factors.

 

So with site WLAN optimization, the band steering works as expected?

nRayAffair wrote

  @Vincent-TP All Omada devices are on latest firmware. At the time of this posting, 5 GHz utilization was low single digit percent and 2.4 GHz utilization was consistently 30-60% for each EAP. I ran the global WLAN optimization last night, and while no changes were made to channel or power of each device and frequency (I have run the non-global optimization multiple times recently), after it completed, many devices changed to 5 GHz. It's unclear what about the WLAN optimization prompted a change in band steering behavior. 

 

Wish you a happy life and smooth network usage!  >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
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