Deco M5 Flashing Green Unable to Update

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Deco M5 Flashing Green Unable to Update

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco M5 Flashing Green Unable to Update
Deco M5 Flashing Green Unable to Update
2025-01-16 23:41:39

Hi,

 

I have the Deco M5 system, with 6 units. All but one have connected to a new network (there is only one), but the last one is flashing green (apparently this means a firmware update, but the device isn't connected.) 

 

I have tried resetting, but this problem persists.
 

Light sequence as follows: 

flashing green -> unplugged & replugged -> reset pressed -> flashing yellow -> solid yellow -> flashing green 

 

I've left it flashing green overnight incase it updates, but it doesn't. 

 

Would be grateful for anyone's help! 
 

Thanks! 

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Re:Deco M5 Flashing Green Unable to Update
2025-01-17 09:14:11

  @jjditchfiel 

Hi, welcome to the community.

May I know how long you have had the Deco?

It is recommended to refer to this link to check whether Deco M5 could get into firmware recovery mode:

How to use firmware recovery if the Deco become brick

 

Wait for your reply and best regards.

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Re:Deco M5 Flashing Green Unable to Update
2025-01-17 15:30:59

Hi  @David-TP,

 

Thanks for getting back to me. I can't be sure exactly, but we got them in 2 lots during lockdown, so my guess is they are around 3/4 years old. 
 

Based on that link it says TFTP tool - do you know what this is and what I need to do? 

 

Thanks! 

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