2.4ghz band cuts out

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2.4ghz band cuts out

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2.4ghz band cuts out
2.4ghz band cuts out
2025-01-21 13:12:41 - last edited 2025-01-24 01:05:40
Model: Archer AX95  
Hardware Version: V1
Firmware Version: 1.0.4

Randomly 2.4 band will cut out, however the two 5ghz bands continue to stay online and work well. I have to reboot the router for the band to come back online.  I have recently changed the 2.4 band Channel to 6 for stability for an outside camera. Any thoughts to provide more stability so it doesn't cut out? 

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#1
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Re:2.4ghz band cuts out -Solution
2025-01-22 06:30:08 - last edited 2025-01-24 01:05:40

Hi  @Jimmyvooloo,

 

For unstable 2.4GHz wireless connection, please try:

1.update firmware;

2.adjust 2.4GHz channel width into 20MHz;

3.Reduce interference, such as devices such as microwave ovens that may interfere with 2.4 GHz signals.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#2
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Re:2.4ghz band cuts out -Solution
2025-01-22 06:30:08 - last edited 2025-01-24 01:05:40

Hi  @Jimmyvooloo,

 

For unstable 2.4GHz wireless connection, please try:

1.update firmware;

2.adjust 2.4GHz channel width into 20MHz;

3.Reduce interference, such as devices such as microwave ovens that may interfere with 2.4 GHz signals.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#2
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Re:2.4ghz band cuts out
2025-01-22 12:43:05

  @Joseph-TP  firmware is up to date. Ivr changed the channel width to 20MHz. To note I haven't had any issues for the 2 years I've had this router for all devices until recently (other than an outside camera which seem to be more reliable since I adjusted the channel). Thx 

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#3
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Re:2.4ghz band cuts out
2025-01-24 01:05:35

Hi  @Jimmyvooloo,

It seems that the problem has been temporarily solved. You can continue to observe for a while. If you have any questions, feel free to contact us.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#4
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Re:2.4ghz band cuts out
2025-03-28 21:33:47
2.4ghz cutting out again randomly. Any other suggestions?
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#5
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