2.4G/5GHz Wi-Fi function stops after a while on Archer BE805(BE19000)
Hello.
I'm operating six routers of the this model.
In three units of six, 2.4G/5GHz Wi-Fi function stops after a while.
The time to stop is random, ranging from a few hours to several days after startup.
However, the 6 GHz band has not stopped and is operating stably.
* If the 2.4G/5G WiFi function stops, it will be restored as soon as the power is turned back on.
* This symptom occurs in both RT mode and AP mode.
* It appears to be occurring on routers with the latest firmware applied.
(WiFi did not stop on three Routers with firmware version [Archer BE805(JP)_V1_1.0.11 Build 20240318])
* No mesh Wi-Fi is used, all are stand-alone operations
Does anyone else have the same symptoms?
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@Joseph-TP Thanks for your reply and the suggestions. Here's an update on the situation:
* MU-MIMO and SSID Status: Yes, MU-MIMO was enabled when the issue occurs. When this happens, both the 2.4GHz and 5GHz SSIDs disappear. However, the 6GHz SSID remains visible and connectable.
Troubleshooting Steps Taken:
I have tried changing the wireless channels and channel widths for both the 2.4GHz and 5GHz bands. Unfortunately, this did not resolve the problem.
The SSIDs only come back online temporarily after a router reboot.
The wired connection is stable.
The 2.4GHz channel width has consistently been set to 20MHz.
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Hi @liep9,
Thank you for your reply.
We have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue. Please check your email box and confirm.
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Hi @odp_odp , @Shiro0 , @PavanR &@liep9 ,
We are delighted to announce the release of Archer BE805_V1.0 & V1.20_1.2.4_Build 20250722 (Updated version of Pre-release Firmware) !
This update has an additional change: Added VPN kill switch feature.
Please click Archer BE805 Pre-release Software Enhances the Overall System Stability. to install the firmware. We encourage you to try this firmware and take advantage of the new features.
Thank you for your feedback and suggestions.
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