Prime video and YouTube not working with deco latest firmware update 1.8.0 Build 20241202

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Prime video and YouTube not working with deco latest firmware update 1.8.0 Build 20241202

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Prime video and YouTube not working with deco latest firmware update 1.8.0 Build 20241202
Prime video and YouTube not working with deco latest firmware update 1.8.0 Build 20241202
2025-01-28 19:06:15 - last edited 2025-02-20 10:01:52
Model: Deco M9 Plus  
Hardware Version: V8
Firmware Version: 1.8.0

Hi, I have three M9 Plus devices. I recently updated the firmware to version 1.8.0, build 2024 1202. After the update, I am unable to launch Prime Video, YouTube, or other applications on my LG C3 television. Additionally, I'm facing issues downloading apps from the App Store on my iPhone. There are also some links that I cannot open. However, these issues only occur when I connect to the M9 Plus Wi-Fi. Everything works fine when I'm connected to my original Wi-Fi network. Could you please investigate this and provide a solution as soon as possible? This is impacting my work. Thank you.

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Re:Prime video and YouTube not working with deco latest firmware update 1.8.0 Build 20241202-Solution
2025-02-03 15:30:52 - last edited 2025-02-20 10:01:52

  @Liju1985 

Hi, Thank you very much for the feedback.

Have you tried the workaround here:

Certain Programs and Service Can't be Loaded Properly on Deco M9 Plus_1.8.0

Best regards.

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Re:Prime video and YouTube not working with deco latest firmware update 1.8.0 Build 20241202-Solution
2025-02-03 15:30:52 - last edited 2025-02-20 10:01:52

  @Liju1985 

Hi, Thank you very much for the feedback.

Have you tried the workaround here:

Certain Programs and Service Can't be Loaded Properly on Deco M9 Plus_1.8.0

Best regards.

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