Deco X50-5G Slow web page loading

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco X50-5G Slow web page loading

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco X50-5G Slow web page loading
Deco X50-5G Slow web page loading
2025-02-03 18:39:48
Model: Deco X50-5G  
Hardware Version:
Firmware Version: 1.1.7

Hi

Having problems with web pages loading slow and buffering on X50-5g. Using it with SIM card and getting 400mpbs download and 90 upload so decent speed. The issue only occurs when I connect up my M4,s to form a mesh System. The M4,s work fine but anything that connects to the X50 has problems.

I sent first unit back thinking it was faulty after getting nowhere with TP link customer support but having same issues with new one.

I've tried changing DNS ,resetting  the system and joining M4, again but the X50 only works when I use it on its own. Just wondering if the  M4,s not compatible.

Many Thanks 

Andrew

 

 

  1      
  1      
#1
Options
2 Reply
Re:Deco X50-5G Slow web page loading
2025-02-05 06:37:18

  @Andrew-Brooke55 

Hi, welcome to the community.

Can I have some pictures of the network map when Deco M4 joined the Mesh, such as:

 

"The issue only occurs when I connect up my M4s to form a mesh System. The M4,s work fine but anything that connects to the X50 has problems."

-Were you trying to say that, only the clients connected to Deco X50-5G had issues with slow web page loading?

- When they were connected to satellite Deco M4, did the web page load properly?

 

May I know who your SIM carrier is?

-If it is EE, it is recommended to test the suggestions here--use a IPV4 only APN profile:

https://community.tp-link.com/en/home/forum/topic/727502

 

Thank you and best regards.

 

  0  
  0  
#2
Options
Re:Deco X50-5G Slow web page loading
2025-02-05 12:37:49

  @David-TP 

Many Thanks for the reply. I'm using Smarty SIM. The only issue is with clients connected to the X50 -5g. I have just added a X50 ax3000 to expand the system and that works fine in the mesh with the M4s .All web pages and playback spot on. The only issue loading web pages and buffering is with the X50-5g. If I remove the other units and just use the X50-5g on its own it works fine. The Deco Labelled upstairs Hallway is the X50-5G and Main Deco.

Screen shot attached .  Many Thanks.

  0  
  0  
#3
Options